Question posted by danielbcaron on January 1st, 2013
I Have Bought A 5 Years Plan Last Year, Message Is Asking For A Payment ?
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Current Answers
Answer #1: Posted by Odin on January 1st, 2013 1:15 PM
Before proceeding further you might want to make sure that your renewal payment went through.
As long as you're continuing to receive service, there's nothing you can do to stop the nags, misguided thought they may be. You are of course entitled to service after your paid renewal. If not...
magicJack's customer support for the most part is magically lacking, but you may reach magicJack by writing:
c/o Ymax CommunicationsYou can try phoning them, at 281-404-1551 or 561-594-2140. You can also dispute any payments with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
PO BOX 6785
West Palm Beach, FL 33405
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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Self-Service Support
...during your trial period for any charges? To learn more than 2 (two) Extra years of payment will be credited within 30 days from your purchase, your debit card or similar form of ...and/or the PLEASE contact your credit card account. About the 30-Day Trial Offer Frequently Asked Questions magicJack is included free Rush Shipping If you do I change my credit card information I... -
Self-Service Support
...my magicJack? What type of paid service? Billing Yes. Will I cancel additional year(s) of guarantee does magicJack offer? You are responsible for any charges? When will I have ...to return my magicJack for the Gold/Platinum Preferred Plan? If I return magicJack during the trial period? Express Mail  ... -
Self-Service Support
... your magicJack within the 30 Day FREE Trial period. How many years of service do I return my magicJack? How long do I cancel additional year(s) of payment immediately. When does the 30 day FREE trial begin? How do I get with the 5 Year Platinum Preferred Plan? Will I be charged for any charges? About the 30-Day Trial...
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