Question posted by jrusso207 on July 28th, 2012
Why Is Our Company Phone Line Not Working?
Current Answers
Answer #1: Posted by Odin on July 28th, 2012 3:48 PM
- if you're not logged on to your Windows user account,
- if it's not running,
- if it's not properly secured,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- if your Internet speed is too low,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.
If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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Self-Service Support
... or disabled. 4. Wait for a confirmation email from another location. 2. magicJack may not work with magicJack? How to the limitations of registration. 1. You must update your registered address... during the registration process. 2. REQUIRES prior activation on traditional phone lines. How do I activate 911 Emergency Service on my magicJack? 911 and 411 Services 911 Emergency... -
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... Service Provider Will magicJack work with "Lite" Below are links on how to the internet and double click here / Internet provider can't be found. Can I change my Internet Service Provider? Jul 21, 2010 Can I make International calls from AT&T and Verizon: (Select the "DSL without a phone line" option) (Select "for... -
Self-Service Support
... your magicJack know this. NOTE: Our 911 Emergency Service is always complete, up fee associated with magicJack? magicJack may not work during a power or internet outage. REQUIRES prior activation on traditional phone lines. How do I delete a 911 Emergency Service location? You must update your magicJack from magicJack that you use 911 in case...
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