Question posted by davnan66 on June 21st, 2013
My Jack Gets Very Hot & Will Not Take Calls On The Jack Phone Number Answers Cel
Current Answers
Answer #1: Posted by Odin on June 21st, 2013 3:16 PM
- if your magicJack is not running,
- if it's not properly secured,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet at a sufficiently high speed,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
You may wish to try these instructions. You can also reset the device, as explained here. Or consider "Running MagicJack as System" as outlined here.
If however the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
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Self-Service Support
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Self-Service Support
...call log as an unanswered call, but my phone doesn't ring. NOTE: magicJack does not take to plug the magicJack into the back of your phone number How long does it come up my home phone number...magicJack? Do I make International calls from ringing the wall Jacks. older phones require more power to ring the phones if they are older models. When someone calls my magicJack line, will have...
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