Not On Line So It Says

My I phone magic jack app says I am offline ( when I am online) It try's to reconnect but gets nowhere ! I used the app for three months without a problem ! Any ideas?

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Answer #1: Posted by Odin on October 30th, 2012 8:56 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,670

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Sorry for your problems. Your magicJack may not work properly, or at all

if you're not logged on to your Windows user account,
if your magicJack is not running,
if it's not properly secured,
if the phone cord is not secured or is broken,
if you're not connected to the Internet,
if your Internet speed is too low,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.

Unfortunately you're past the warranty period, so if you cannot get the device to work you're almost certainly out of luck.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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