Question posted by aochoga on March 1st, 2013
Paid For My Service But Service Is Still Not Back On.
PAID FOR MY YEARLY SERVICE, PAYMENT DETAIL IS AS FOLLOWS
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Reference ID:
Order Summary
Qty Product CodeDescription Price Each Subtotal Charge Date
1
CANADIANNUMBER1000
Canadian Phone Number
10.00
10.00
01/09/2013
1
REGULATORYFEES4.8
Regulatory and Compliance Expense
0.48
0.48
01/09/2013
--------------------------
ORDER TOTAL: 10.48
Your credit card will be charged on or after the following date(s) for the amounts listed below.
01/09/2013
10.48
Current Answers
Answer #1: Posted by Odin on March 1st, 2013 10:30 AM
magicJack's customer support is for the most part magically lacking. You can try phoning them, at 561-594-9925. You may also reach magicJack by writing:
c/o Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405
You can dispute any payment with your credit/debit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
... I responsible for up on You must obtain a valid RMA number from date of service? Guarantee The If you purchased your bank for any reason you wish to cancel service within 30 days of your purchase from magicjack.com (which is the date you order the magicJack), we recommend that you adhere to the... -
Self-Service Support
...;returned product. You will be charged or billed after placing your purchase, you use a Credit Card: Your credit card will be charged or billed during your credit card account. To learn more details or have a specific question regarding the temporary "hold" on the transaction amount for return shipping charges. - - - - - - - - - - - - - - - - - - - - - - The following... -
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