You People Did Not Answer My Question.

you guys want to tell that this company dont have a 1800# i just someone. As am Sayiny i paid for my renewal and my magic jack still not working.

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Answer #1: Posted by Odin on January 9th, 2014 12:44 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

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magicJack's customer support is for the most part magically lacking. The phone number of 561-594-9925 is for billing matters, but seeking either that phone help or chat help (at www.magicjack.com/techchat) may prove a waste of your time. You may write magicJack at [email protected], or:

c/o Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

You can dispute any payment with your bank or complain to the Florida Attorney General at 850-414-3990, and the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

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Answer #2: Posted by BusterDoogen on January 9th, 2014 12:12 PM

BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,407

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We are a help site only & we have no affiliation with MagicJack, the information I'm providing is the best available. If you want to find out why your service has not been activated you will have to contact MJ's CS! Phone Contact Numbers

Although the customer care line is available on the official website, the normal business hours are not listed. We feel as if the company would respond to call Monday through Friday, but are not certain.

MagicJack Corporate Office: 1-561-594-2140

MagicJack voicemail box: 1-561-722-0433

561-594-9925: You get a recording, but do get to speak to an actual person. For billing matters only.

Mailing Address

Customers can send questions and concerns to the corporate office listed here:

magicJack
5700 Georgia Ave.
West Palm Beach, FL 33405
Or
magicJack
P.O. Box 6846
West Palm Beach, FL 33045

I hope this is helpful to you!

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