Question posted by superc00200 on August 30th, 2012

Cant Receive Phone Calls,,,phone Wont Ring ....pooor Volumne

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Current Answers

Answer #1: Posted by Odin on August 30th, 2012 9:44 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,650
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points
Your magicJack may not work properly, or at all
  • if you're not logged on to your Windows user account,
  • if it's not running,
  • if it's not properly secured,
  • if the phone cord is not secured or is broken,
  • if you're not connected to the Internet,
  • if your Internet speed is too low,
  • if without a powered USB hub several phones are used to generate power from a USB port,  
  • or if your magicJack device is defective.

If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.

If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

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  • Self-Service Support
    ... register your number once it has been on a call your home or mobile phone for 31 days. Most telemarketers should not call from me? What number or name will my telephone ring? Please visit: www.donotcall.gov Is my number shared with magicJack? Does magicJack receive incoming calls as well? You can file a complaint at home...
  • Self-Service Support
    ... (SIP)? How fast is my connection time when using a cordless telephone system, all phones will ring as they always have in the past. If you are using a magicJack? I can 't I receive calls on my call log as an unanswered call me with a two line phone? Features YES. Why can see it always has. Why can't I keep my current...
  • Self-Service Support
    ... receives telephone calls just like a traditional telephone. How is the call quality on my call , but my phone doesn't ring. NO. The person calling you OR the person you may use magicJack to forward calls to install magicJack and start making calls? Do I have traditional “Call Waiting”? How long does it come up on magicJack compared to own a magicJack? I can 't I receive calls...

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