Question posted by rfeedam on January 15th, 2011

Voicemail

why does my voicemail refuse to setup

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 29th, 2011 4:52 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
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Free voicemail is included in your magicJack purchase.

You may access your voicemail by telephone and through your email.

To Set-Up Your Voicemail:

1.  Install and register your magicJack

2.  From your telephone plugged into your magicJack, dial your new ten-digit magicJack telephone number

OR

Click the "VMAIL" button on your softphone (the phone displayed on your computer screen).

    3.   When you hear an automated voice message, press the * (star) key.

    4.  When prompted, dial the default password 1234 on your telephone or softphone.

    5.  To change your password and setup your personalized voice greetings, press the "0" (zero) key.

NOTE: Make sure you change your password to ensure your privacy

To Access Your Voicemail by Telephone or Softphone: 

1.  Dial your ten-digit magicJack telephone number from any telephone, including the telephone connected to your magicJack

OR

Click the "VMAIL" button on your softphone (the phone displayed on your computer screen).

    2.   When you hear an automated voice message, press the * (star) key.

    3.   When prompted, dial or input your personal password on your telephone or softphone to access your voicemail and make any changes.

To Access Your Voicemail by Email:

magicjack will send a notification email every time a new voicemail message arrives and will attach the actual message to the email as a .wav file.

  • Play back the voice message through your computer without even accessing your voicemail system. You will need to click on the .wav attachement
  • Forward the voice message to anyone else via email.
  • Save the voice message to your hard drive.

Most of the popular media player formats are supported.

NOTE: Make sure that your voicemails being delivered to your email account are not being sent to your SPAM file. You can unblock the magicJack email address in your email system; AOL, Outlook, Eudora, gmail, etc.

You may not disable the voicemail to email function at this time.

 

Free voicemail is included in your magicJack purchase.

You may access your voicemail by telephone and through your email.

To Set-Up Your Voicemail:

1.  Install and register your magicJack

2.  From your telephone plugged into your magicJack, dial your new ten-digit magicJack telephone number

OR

Click the "VMAIL" button on your softphone (the phone displayed on your computer screen).

    3.   When you hear an automated voice message, press the * (star) key.

    4.  When prompted, dial the default password 1234 on your telephone or softphone.

    5.  To change your password and setup your personalized voice greetings, press the "0" (zero) key.

NOTE: Make sure you change your password to ensure your privacy

To Access Your Voicemail by Telephone or Softphone: 

1.  Dial your ten-digit magicJack telephone number from any telephone, including the telephone connected to your magicJack

OR

Click the "VMAIL" button on your softphone (the phone displayed on your computer screen).

    2.   When you hear an automated voice message, press the * (star) key.

    3.   When prompted, dial or input your personal password on your telephone or softphone to access your voicemail and make any changes.

To Access Your Voicemail by Email:

magicjack will send a notification email every time a new voicemail message arrives and will attach the actual message to the email as a .wav file.

  • Play back the voice message through your computer without even accessing your voicemail system. You will need to click on the .wav attachement
  • Forward the voice message to anyone else via email.
  • Save the voice message to your hard drive.

Most of the popular media player formats are supported.

NOTE: Make sure that your voicemails being delivered to your email account are not being sent to your SPAM file. You can unblock the magicJack email address in your email system; AOL, Outlook, Eudora, gmail, etc.

You may not disable the voicemail to email function at this time.

 

If you are still having problems you will need to talk to a rep via chat and they can assist you.

http://www.magicjack.com/techchat/

MagicJack Knowledge Base Results

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  • Self-Service Support
    ... your PC without even accessing your magicJack     2.   NOTE: Make sure that your voicemails being sent to anyone else via email. NOTE: Make sure you change your password and setup your hard drive. Play back the voice message through your magicJack How long does it take to email...
  • Self-Service Support
    ... calls free? Save the voice message to anyone else via email. Changing email address for voicemail Will my magicJack telephone number be listed in your email system; Can I get a telephone...number be listed in your magicJack purchase. NOTE: Make sure you change your password and setup your magicJack     2.   AOL, Outlook, Eudora, gmail, etc...
  • Self-Service Support
    We can not add your magicJack telephone number to magicJack? my current land line telephone number to the telephone directory. Accessing Voicemail Do I transfer or "port" Will my magicJack telephone number be listed in the telephone directory? Your magicJack number will remain unlisted. Jul 2, 2009 ...

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