Very Very Poor Audio On Magic Jack

The person who posted this question about MagicJack did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 30th, 2011 4:37 AM

This answer was accepted by the poster of the original question.

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

1,100
points

A quality high-speed Internet connection will ensure a clear voice quality.

If you are experiencing an audio issue not related to your Internet connection:

Please try connecting your magicJack to a different USB port and try again

If that does not work:

Please turn off your modem and router (if you are using one) for 3 minutes. Then turn them back on again. Now unplug your magicJack and plug back it back in. After it starts up again, try to make a phone call.

If that does not work:

Please try using a different phone with your magicJack

If that does not work:

Right click on My Computer

Click Properties

Click the Advanced Tab

Under Performance, click Settings

Click the Advanced tab

Under Processor Scheduling, check the round button called Background Services

Click Apply

Click OK

Click OK again.

Now restart your magicJack and try a couple of calls to see if the quality improves.

If that does not work:

Please make sure that you have a good Ethernet cable connected from either your router/modem to your computer or from your modem to your router. Although some low priced Ethernet cables can handle Internet connections without any issues, they might affect the quality of your phone calls.

NOTE: If you are using the optional USB cord, please try without it.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
...affordable Telephony Online magicJack: Yet Another Way to make free phone calls with it Magic Jack magicJack Offers Free VoIP Calls via Any Phone From my TED Gift Bag magicJack ... Comes Something Easier The magicJack Gives Free Phone Calls Use magicJack to Make Cheap Calls The Magic behind magicJack magicJack - Crave Laptop Magazine NY Times The Michigan Observer Skype and Cable Phone...
Self-Service Support
... calls with a two line phone? the Skype killer? Will magicJack work with it Magic Jack magicJack Offers Free VoIP Calls via Any Phone From my TED Gift Bag magicJack promises super...Comes Something Easier The magicJack Gives Free Phone Calls Use magicJack to Make Cheap Calls The Magic behind magicJack magicJack - Will magicJack work with magicJack magicJack To Be The New Skype? ...
Self-Service Support
... Telephone Can I have my alarm system work with magicJack: corded, cordless, portable, DECT or a headset/microphone. Do I have a cordlesss phone system in your new phone jack, it's really that simple.