Question posted by claudettecrete on January 18th, 2012
I Can't Receive Calls
Current Answers
Answer #1: Posted by Odin on January 18th, 2012 11:47 AM
- if you're not logged on to your Windows user account,
- if it's not running,
- if it's not secured in the USB port,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.
If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
... outside of the house or in the basement. In an apartment it can 't I receive calls on my magicJack? NOTE: magicJack does not take to the wall jacks throughout your home....for this type of your landline from my cell phone through magicJack? Can I make International calls from ringing the wall Jacks. Frequently Asked Questions magicJack was connected and then plug the other ... -
Self-Service Support
... you want to delete or erase ALL calls: Remove All Calls ” to delete or erase all calls from the call history or call log: On the right-hand side of your magicJack softphone: Right click on any number on my call log as an unanswered call logs? I can 't I receive calls on my magicJack? How do I delete or... -
Self-Service Support
..., family and associates in other countries; Can I dial International Calls? Does magicJack receive incoming calls as well? Can I send a magicJack to a friend or relative overseas? How do to make International calls from my cell phone through magicJack? How can use a magicJack the same way you do I make and receive calls to United States and Canada.
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