I Cannot Get To Call A 718 Number (queen Newyork),and Can I Make Call To The Uk

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Answer #1: Posted by Odin on September 12th, 2013 9:07 AM

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Odin

Member since:
April 10th, 2010

Points: 41,236,690

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You should be able to call both those areas, although calls to the UK require prepayment for non-domestic calls. (At my.magicjack.com go to "My Subscriptions," then to INTERNATIONAL DIALING, and click "Add Credit." Current rates are listed here.)

It's possible that the calls to Queens are running against magicJack's provision in its Terms of Service that provides:

We may require prepaid purchase and/or we may charge you for calls to conference lines, platforms and certain high cost calls, or any call wherein we incur a cost from another carrier.

(Also see another provision, "Some restrictions in cost prohibitive areas may apply.")

Less scrupulous providers of service require your agreement to extensive Terms of Service that include limitations that are inconsistent with promotional wording on which you would naturally rely—knowing that folks rarely wade through and comprehend those extensive documents. I'm afraid magicJack is one of those less scrupulous outfits.

You may write magicJack at [email protected], or:

c/o Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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