Question posted by gertkooper on May 22nd, 2013

Damage Baggage

Dear Sir/Madam   I arrived back from Amsterdam to Penang Sunday and collecting my baggage I noticed that my hard top suite case had the corner dented in and there is also a cut in the suitcase. I wanted to report the matter at Penang airport but there was a queue and also one customer was having an argument with the baggage claim people. Unfortunately I could not wait so I left the airport. I would like to claim for a replacement suite case please. What information do you need me to send you for this claim to be expedited.   Thanking You   G.J.Kooper

Current Answers

Answer #1: Posted by waelsaidani1 on May 22nd, 2013 5:05 AM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
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Hello gertkooper, according to Malayian Airlines, Customers are advised to contact the nearest customer service to report thier damage baggage. For urgent assistance please you can use the following call centre

Within Malaysia
1 300 88 3000

Outside Malaysia
+603 7843 3000


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