Delete File After 7 Day Trial

How do I cancel my profile before I get charged for a 7 day free trial, it ends today, 10/23.

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Answer #1: Posted by antiroach on October 23rd, 2011 3:47 PM

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antiroach

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Unfortunately, quite a few people have had issues with terminating their free trial membership, so bear that in mind.

But, here's what Match.com has for directions/terms on cancelling a membership:

"You may terminate your membership and/or subscription at any time, for any reason, by following the instructions on the Resign pages in “Account Settings” on your profile page, or you may Contact Us online or send Match.com written notice of termination to Match.com, P.O. Box 25458, Dallas, TX 75225. If you resign or cancel your membership and/or subscription via the Match.com site, to help Match.com analyze and improve the Service, you may be asked to provide a reason for your resignation/cancellation. You may bypass this brief resignation survey page and continue the resignation/cancellation process by clicking the “Continue Cancellation” or other similar button on the page. If you terminate your subscription, your subscription will remain active until the end of your then-current subscription period (that is, the subscription period through which you had paid prior to your termination)."

Here's more from their Terms:

"Free Trials and Other Promotions. Any free trial or other promotion that provides subscriber-level access to the Service must be used within the specified time of the trial. You must cancel your subscription before the end of the trial period in order to avoid being charged a subscription fee. If you cancel prior to the end of the trial period and are inadvertently charged for a subscription, please contact Customer Care to have the charges reversed."