Question posted by timpollard1958 on November 26th, 2013
Why Did You Get More Money From My Creited Card Without Asking Me First ??
Current Answers
Answer #1: Posted by SoCalWoman on November 26th, 2013 9:01 PM
I can understand your frustration, however, Helpowl.com is a community forum with no affiliation with Match.com.
Although, I can get you in the right direction. You can contact Match.com Member Support to request a refund through the following options:
- Telephone: Business Hours are from 8am to 5pm Mon -Fri CST. 800-926-2824 Press 6 for Customer Service.
- Online: You can use the "Contact Us" form on Match.com's website here http://www.match.com/help/ContactUs.aspx
When you contact a representative let him/her know you no longer want you card charged and service is to be cancelled immediately.
Also, if you have not done so already you should log onto your Match.com profile and delete your billing info.
Please note: You may decide to go go through your credit card company, If Match.com decides the charge was within their Terms of Use
Hope this helps
Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela
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