Question posted by Watsonmissy99 on June 28th, 2016
Help Me
some how my password got changed and im not getting the e-mail to reset it.
Current Answers
Answer #1: Posted by Odin on June 29th, 2016 4:59 AM
Match.com says:
If you reset your password using the Forgot Password form but are still unable to sign in, make sure you're accessing the U.S. sign-in page by navigating to http://us.match.com.
- If your email address is not recognized in the Forgot Password field, make sure you are entering the email address associated with your Match account. If you have multiple Match accounts, make sure you enter the right one.
- If you're sure you have the right email address, and it's not being accepted, there may be a larger issue to address. Contact us*, and we'll get it taken care of as quickly as possible.
- If you are copying and pasting your password into the password field, be sure you did not copy a blank space before or after the password.
- Still Not Working - Contact Us It was worth a shot. If we haven't been able to resolve your situation with the information above, please contact us*. To help us find your account, make sure to include in your message your full name, email address, username, and ZIP code, along with a description of what happens when you try to sign in, including any error messages.
*Use the form at http://match.custhelp.com/app/ask//src_domain/www.match.com
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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