Question posted by lucasgiovanni1111 on December 23rd, 2015
I Have A Pro Vpn On My Pc,access To My Account Is Always Blocked.
i have pro vpnon my pc, i always see this messageAccess to your account has been blocked by Match.com. Please check your email inbox for a notification from us for more information. If you did not receive a notice..
Current Answers
Answer #1: Posted by Odin on December 23rd, 2015 6:58 PM
We're an independent help site not connected with Match. Match says:
"We take security very seriously on Match. Unfortunately, that means that sometimes honest members are mistakenly blocked and/or refunded. If you're a paid subscriber, check your financial account to see if we've returned your subscription charge. If a mistake has been made on our part, please contact us immediately so we can make it right."
This, I know, is not much help, so for resolution you'll need to communicate with Match. It appears that you're a paying member, and if so, you have access to phone support. I am not, but you'll probably be able to get through at 800-926-2824. If that doesn't work for you, either (a) submit Match's online contact form, or (b) use Match's corporate contact information:
Match.com
IAC/InterActiveCorp
8300 Douglas Avenue
Suite 800
Dallas, TX 75225
United States
Phone: 214-576-9352
Fax: 214-576-9350
"We take security very seriously on Match. Unfortunately, that means that sometimes honest members are mistakenly blocked and/or refunded. If you're a paid subscriber, check your financial account to see if we've returned your subscription charge. If a mistake has been made on our part, please contact us immediately so we can make it right."
This, I know, is not much help, so for resolution you'll need to communicate with Match. It appears that you're a paying member, and if so, you have access to phone support. I am not, but you'll probably be able to get through at 800-926-2824. If that doesn't work for you, either (a) submit Match's online contact form, or (b) use Match's corporate contact information:
Match.com
IAC/InterActiveCorp
8300 Douglas Avenue
Suite 800
Dallas, TX 75225
United States
Phone: 214-576-9352
Fax: 214-576-9350
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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