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Question posted by vivianvaillant on August 26th, 2011

Washer Stops Working During Cycle

To Whom It May Concern: I recently purchased a Washer and Dryer combination MHW6000XW and MGD6000XW from AJMadison last May 8th 2011. The question is about the dryer: It has stopped during the middle of a cycle just like if somebody would turn the power button OFF. No display, no error code, just the washer is OFF all the way. So far this has happened three times. The load does not appear unbalanced, we turned the power back ON and the cycle restarts as normal and finishes well. Our installation is brand new with good water hoses and new electric circuit. Is there an error code that should show if a load is unbalanced? I saw in the user manual's FAQ that a "WASHER STOPS WORKING" symptom is shown. Is that a possible case? Or should I turn to my warranty to get the unit examined/exchanged? We are otherwise extremely happy with these two combo units. Thank you very much for your help and advice.

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Related Maytag MHW6000XW Manual Pages

Owners Manual - Page 3

.... The large drawer provides convenient storage. Worksurface The worksurface bridges the washer and dryer, and provides a convenient working height. ACCESSORIES Customize your dealer, or visit: www.maytag.com. 15" Pedestal Color-matched pedestals raise the washer and dryer to a more information on top of the washer. 3 Stack Kit If space is at a premium, the stack kit...

Owners Manual - Page 4

...soak clean washer with pause press and hold for up to 10 hours on non-Steam models. Press to stop/cancel a cycle at any time. 2 WASH CYCLE KNOB Turn the Wash Cycle Knob to select a cycle for ... control whites allergen delicate start of cycles that best suit your laundry load. temp level soil level spin speed extra rinse oxi boost max extract cycle signal control lock press and hold ...

Owners Manual - Page 5

... ensure they are available on the cycle selected. See "Using the Dispenser" for available settings on the washer. See "Cycle Guide" for information on which cycles include which has a warm wash...chosen. For more damp. For most cycles. Control Lock Press and hold Steam for each wash cycle. Press the POWER/CANCEL button to stop the cycle and unlock the door. •...

Owners Manual - Page 7

... Recommendations For best results, follow the load size recommendations noted for reduced drying times. This cycle combines high-speed tumbling, a shortened wash time, and a high-speed spin for each cycle, and some fabrics, you to run the Clean Washer cycle. * All temperature selections feature a Cold rinse, except Warm/Warm, which features a warm wash and a warm...

Owners Manual - Page 8

..., knits, and corduroy fabrics will likely result in the washer. See "Cycle Guide" for a medium-size load. USING YOUR WASHER Choosing the Right Detergent Use only High Efficiency detergents. Close the washer door by pushing it without laundry Before washing clothes for colorfastness by recommended cycle, water temperature, and colorfastness. n Wash small items in component...

Owners Manual - Page 9

... detergent compartment Pour a measured amount of HE detergent into the washer too early. Do not overfill; IMPORTANT: Use powdered detergent when using the Delay Wash option. Open the dispenser drawer. 2. Add laundry products as described in the dispensers from the previous wash cycle. If no recommendation is available, you would like to the...

Owners Manual - Page 11

... start Press and hold for 3 seconds To add additional options to start 11 See "Cycle Guide" for the selected cycle. The washer door will unlock once the washer movement has stopped. 8. Not all options and settings are available on all cycles. temp level soil level spin speed Steam model shown extra rinse oxi boost max extract...

Owners Manual - Page 12

... unlock briefly before locking again. temp level soil level spin speed Steam model shown The Cycle Status Lights show that the cycle is complete, this time, the washer will begin tumbling and adding water. You may pause the washer, open the door, and add items. Sanitized Sanitized will hear sounds similar to the load...

Owners Manual - Page 13

...laundry drum is normal. The washer will add some water, and the basket will determine whether clothing or other items are in the wash drum. OR If using liquid chlorine bleach, add 1 cup (250 mL) to remove the load promptly, use the Fresh Hold™ option. Open and remove any wash cycle...2. Close washer door. 4. The cycle will rotate while the washer runs a short sensing cycle. If ...

Owners Manual - Page 14

...may find laundry product residue leftover in washer, then slide dispenser back into slot. Pull dispenser drawer out until it stops. 2. Open the washer door and remove any clothing or items from the washer. 2....stained areas are found, wipe down area thoroughly with a dry cloth and let the washer interior air dry with guides in your dispenser compartments. IMPORTANT: Dispenser is not dishwasher ...

Owners Manual - Page 15

... avoid flooding due to your inlet hoses, mark replacement date on RINSE AND SPIN cycle for kinks, cuts, wear or water leaks. To winterize washer: 1. Put 1 qt. (1 L) of washer. 4. If washer will not freeze. Unplug power cord. 5. Refer to Installation Instructions to mix antifreeze and remaining water. 3. Use only HE detergent. If moving : 1. Because...

Owners Manual - Page 16

... detergent. Residue on door or does not cover clothes. Washer may be level to drainpipe or laundry tub. Front and rear feet must be unbalanced or too large. See "Level the Washer" in water. Other items are removed during the spin/drain cycles. Gurgling or humming Washer may not be in firm contact with a few...

Owners Manual - Page 17

.../help for assistance and to inlet valve. washer stops working Both hoses must be turned on your load requirements. Both Hot and Cold water faucets must be stopped to outlet. Reset a tripped circuit breaker. Washer may be attached and have not become clogged. Washer not loaded as expected (cont.) Washer won't run . Always measure detergent and following...

Owners Manual - Page 18

...soil level. Use only HE detergent. TROUBLESHOOTING First try the solutions suggested here or visit our website at end of wash cycle. Washer not loaded as recommended. Not using HE detergent or using too much HE detergent. Remove any water remaining in pump....not available if No Spin is higher than 4.5" (114 mm). Suds from regular detergent can slow or stop draining or spinning.

Owners Manual - Page 19

..." for load size recommendations for the type of iron (rust) in water. Avoid overfilling. Use only HE detergent. Not cleaning or removing stains Washer not loaded as cycle is complete to move freely reduce wrinkling and tangling. Always measure detergent and follow the manufacturer's directions. Dispensing balls will be removed immediately after...

Owners Manual - Page 20

... or liquid laundry boosters in bleach compartment. Use only liquid chlorine bleach in seams before washing. You may have tangled. Mend rips and broken threads in the bleach compartment. TROUBLESHOOTING First try the solutions suggested here or visit our website at the end of the cycle. 20 Avoid tightly packing the washer. Make...

Owners Manual - Page 21

... code. If code appears again, call for proper installation. Both hot and cold water faucets must be keeping the door from drum and restart Clean Washer with AFFRESH™ cycle. Make sure that may be attached and have been removed. F#E# code other than as described above the floor. Inlet valve screens on...

Owners Manual - Page 22

...with original model/serial numbers that existed when this major appliance was purchased. MAYTAG® LAUNDRY LIMITED WARRANTY This Maytag Limited Warranty supersedes and replaces the limited ... required to you need repair service, first see the "Troubleshooting" section of the washer and that vary from unauthorized modifications made to repair or replace appliance light bulbs, ...

Installation Instructions - Page 4

... m) from bottom of washer. See "Alternative Parts". See "Alternative Parts". Always secure drain hose with beaded tie strap. DRAIN SYSTEM Drain system can be purchased separately. IMPORTANT: To avoid...break height: 28" (710 mm) from bottom of washer. A 1/4" (6 mm) diameter to pump higher than 96" (2.44 m) from bottom of laundry tub must be inside standpipe. If you need to ...

Installation Instructions - Page 6

...shipping strap from the cord. Slide each bolt and spacer to center of washer. Pull bolts and plastic spacers from washer 6. Connect Drain Hose 7. R emove transport bolts from back of hole. ...and close hole with separate directions. For a laundry tub or standpipe drain, go to drain port Ribs Close bolt holes on elbow end of washer. For a floor drain, remove the preinstalled ...

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