Question posted by louisegaf61 on November 18th, 2011

Horrible Quality Burger, Cold Fries & Wrong Soda

About once a month a go off my diet and head to our local McDonald's drive thru. Raining, long line up, terrible customer service and then...after I drove away I realized they gave me Diet Soda, not Regular as I ordered.  My burger was cold and my fries soggy.  I was late for a meeting so I didn't have time to go back. What are the policies of McDonald's Restaurants regarding the above problem.  Makes me so mad.  

Current Answers

Answer #1: Posted by techie12330 on November 19th, 2011 2:01 AM
This answer was accepted by the poster of the original question.
techie12330

Member since:
November 8th, 2011

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Next time that happens to you,their phone number is list on your receipt. Call the manager and explain what have been happening every time that you use the drive through. I am sure that they will take care of you at that point giving a couple of french fries and burger, try it .

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