Question posted by debt1949 on December 12th, 2016
I Am Trying Yo Locate An Order That I Bought On 11-26-18 Email To Cust Service H
I am trying to locate an order I placed on 11-26-16 Menards sent me the wrong customer order number so I am unable to track it. I have sent them e-mails regarding thjis and the reply I keep getting is "I'll check" Thats it!! no one seems to want to help me Their customer service has been lousy!! The order contains Christmas presents which I need bu this Sunday Dec 18th I also contacted my local store and they were no help they just told me every thing has to be done online at Menards.com which is where I have been sending my e-mail and have not received any information on this order
Current Answers
Answer #1: Posted by waelsaidani1 on December 12th, 2016 9:44 PM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
To track special orders purchased at a Menards® store or ordered online, simply enter the order number located on your special order contract or on your order confirmation email. The order number consists of a combination of letters first followed by 4-8 numbers.
Note: Enter in the order number located at the top right hand corner of your special order contract. Your order number is made up of a combination of letters first followed by 4-8 numbers.
EXAMPLES: FOXL30037083, MCOM12345678, ECEA12345
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