Question posted by jennpete01 on December 2nd, 2013
I Pay To Have Backup And I Got A New Phone And Now U Don't Know How To Retrieve
Help with backup information
Current Answers
Answer #1: Posted by BusterDoogen on December 2nd, 2013 5:28 PM
We aren't affiliated to Metro PCS. I suggest you call CS @ Phone: 888-863-8768 How to reach a live person: Keep pressing "#" through all messaging and the system will eventually give up (after around the 4th time) at which time it will ask you to either press 1 to continue or hang up. After you press 1 you will be connected to a person after a series of beeps.
I hope this is helpful to you!
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