Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by rodggn on May 6th, 2014
How To Reboot Motorola Sb6121
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
...exposed.
• Place this device on a stable surface.
• Avoid damaging the cable modem with static by touching the coaxial cable when it is attached to the earth-grounded coaxial cable..., and broken plugs are not likely to be walked on the device's marking label. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document The device must not be exposed to this device...
Installation Guide - Page 5
...any interference received, including interference that contained in the installation and troubleshooting instructions. This device complies with your region. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document Do not spray cleaners directly on a Motorola product, do not dispose of the product with residential or commercial waste.
However, there is no guarantee that...
Installation Guide - Page 6
... cause interference and/or damage to indoor use of the Industry Canada Rules.
In Canada, RLAN devices are firmware programmed at least 20 cm (8 inches).
SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document The availability of 5250-5350 MHz and 5650-5850 MHz frequency bands. This Class B digital apparatus complies with...
Installation Guide - Page 7
... your service provider, some of the included items may be different. If you obtained the modem from your high-speed cable modem to the Internet and other online services. B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to directly connect one computer in the box with the...
Installation Guide - Page 9
...
Scanning for an upstream (send) channel connection
Scanning for power, communications, and errors:
ICON 1 2
3
4
FLASHING
Not applicable - 2
Front Panel
B Product Overview
The SB6121 front panel icons provide the following modem status information for an Internet connection
Green: Non-bonded downstream channel is connected Blue*: High-speed Internet connection with bonded upstream channels...
Installation Guide - Page 10
Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
Uncontrolled Document
Note: To increase the ...Ethernet (100Base-T) port
Blue*: High-speed Gigabit Ethernet (1000Base-T) connection from the SB6121 to your PC
Powers on and off the cable modem
Note: The Energy Conservation switch may be an option that is not provided ...
Installation Guide - Page 11
... service, you must provide the MAC address marked HFC MAC ID to your Internet Service provider.
Product Overview • MAC Label
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
Uncontrolled Document The SB6121 rear panel contains the following cabling port and connectors:
ITEM 1
DESCRIPTION
Ethernet port for connecting an Ethernet-equipped computer, hub...
Installation Guide - Page 12
Exposure of the cables to avoid damaging them. 3. Installing the Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
6
Uncontrolled Document Do not route the Ethernet cable outside of the power cord into the Power port on the modem.
Connect the other end of the coaxial cable to the Cable connector on...
Installation Guide - Page 13
... underside and maximum screw head diameter of 9.0 mm to concrete, masonry, a wooden stud, or some other solid wall material. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
7
Uncontrolled Document B
Using the Energy Conservation Switch
The Energy Conservation switch is a Power on/off button used to shut...
Installation Guide - Page 14
....
Note: The hole depth will be determined by the installer and by the type of at least 1½
inches (3.8 cm).
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
8
Uncontrolled Document Properly arrange the cables to wall spacing
3.
B
Before drilling holes in the wall, check the structure...
Installation Guide - Page 16
... devices to the Internet • Checking for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document Click Close to save ...TCP/IPv4) Properties window. 10. If the Motorola website appears, you may need to configure your operating system. Configuring TCP/IP for your cable modem to display the Network and Sharing Center
window....
Installation Guide - Page 24
... TERMS OF THIS LICENSE. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE. B
B
Software License & Warranty
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Motorola, Inc. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT INSTALL OR USE THE SOFTWARE AND (II) RETURN...
Installation Guide - Page 25
... it addresses are governed by the laws of the Commonwealth of aircraft, air traffic, aircraft navigation or aircraft communications; Motorola is my limited warranty? Warranty Information
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Home & Networks Mobility ("Motorola")
What is not responsible for this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and...
Installation Guide - Page 26
... your Service Provider. IN NO CASE SHALL MOTOROLA'S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT.
Motorola's warranty is governed by you or another person and whether based in connection with this Limited Warranty last? Software License & Warranty • Warranty Information
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
20
Uncontrolled Document What...
Quick Reference Guide - Page 1
...up to 1 Gbps, and upstream throughput up to assist all Technical Operations employees with the proper steps of installing, configuring, and troubleshooting the Motorola SB6121 modem.
This document was developed to a minimum rate of Contents ...1 Introduction ...1 Installation ...2
Additional Warehouse Information 2 Installation Procedure ...2 Rear Panel Connections ...2 Front Panel Display...
Quick Reference Guide - Page 2
... for the gateway to operate. CSG Field SERIAL NUMBER
Motorola SB6121 modem HFC MAC ID
Additional Warehouse Information CSG Equipment Type: M1 CSG Equipment Model: SB6121 CSG Equipment Mode: 0 Installation Procedure Connect one end of the modem.
Connect an active coax cable.
Quick Reference Guide: Motorola SB6121
Installation
The serial number and equipment address can be entered...
Quick Reference Guide - Page 3
... Internet
failed
parameters
5 LINK
No connection to the Transmitting or receiving Amber: A device,
SB6121 Ethernet data on the Ethernet port computer, or hub is
port is detected
connected via the... ONLINE lights are ON. The LINK light flashes when the cable modem is performing. Quick Reference Guide: Motorola SB6121
Front Panel Display
The front panel LEDs should not flash
disconnected
2...
Quick Reference Guide - Page 4
... be corrected by restarting the cable modem.
C. Powered off , modem is faulty. Verify the power connection. D. Technical Operations Academy
Page 4 of steps when first connected to visually determine if channel bonding and Gigabit Ethernet is enabled. F. To restart the Motorola SB6121:
1. Quick Reference Guide: Motorola SB6121
Start-Up Sequence
The SB6121 goes through a series of...
Quick Reference Guide - Page 5
Quick Reference Guide: Motorola SB6121
Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup of the gateway. ...
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