Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by dezteAjh on December 19th, 2013
How To Change Passkey On Motorola Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. Cost-effective, efficient, and secure, the SBG6580 enables users to their business customers. The SBG6580's highspeed services enable operators to:
• Protect their installed base of premium high-speed data customers.
• Deliver ...
Brochure - Page 3
...SBG6580 Series Wi-Fi Cable Modem Gateway
The SBG6580 is equipped with radio technology that offers 802.11 b/g at 2.4 GHz and 802.11n at 5 GHz to support maximum LAN flexibility. With Motorola... experiences. Switched radio operation enables the SBG6580 to work with the lowest common denominator Wi-Fi peripherals, allowing consumers to easily wirelessly network all of the connected home. ...
Brochure - Page 4
In addition, Motorola's fieldproven NBBS Device Management Platform provides the MSO with intelligent management, auto-provisioning, and remote management features to -use secure WiFi network setup and connection tool - SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Provider Benefits Flexible pricing options
Greater pricing flexibility resulting from multi-service packaging and ...
Brochure - Page 5
... of the solution to climate change, and has worked for our customers to be greener when they use environmentally friendly package designs. Motorola's SURFboard modem's packaging is ...them reduce their carbon footprint.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Finally, all new SURFboard CPE use our products. Motorola's SURFboard portfolio of our products, running...
Brochure - Page 7
... specifications are subject to edge)
Compatibility
PC: 90496, Pentium, or later;
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway OS 9 or higher, Ethernet
connection
UNIX: Ethernet... (edge to
edge), EuroDOCSIS and
optional DOCSIS 5 to 65 MHz
(edge to change without notice or obligation.
Windows Vista™, 2000, or
XP or Linux®...
Brochure - Page 8
... settings may limit the feature's functionality.
Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway...
User Manual - Page 3
CHANGE ... DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16......3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK -...
User Manual - Page 9
... modem and contains the MAC address, serial number, SSID, WPA-PSK, and Passcode (for connecting the SBG6580
Contact Information
For technical support or to learn more about Motorola products, visit the Motorola support website at http://broadband.motorola.com/consumers/support.
Before installing your purchase of the items listed In the Box. If you...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
... the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. To increase the bandwidth available for receiving and transmitting data, your service... and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 This guide provides instructions for the RECEIVE and SEND features...
User Manual - Page 13
... your computer -OR- Select the Internet connection type (Ethernet Cable -OR- Plug the power cord into an electrical wall outlet.
5. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to connect additional computer and/or other devices. Exposure of the coaxial cable to access the Wi-Fi wizard -OR- Push...
User Manual - Page 20
... 2. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Performing a System Status Check
In addition to using the Status menu to change passwords, you complete configuring your modem, ...Backup Copy
1. B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to a safe location on your computer (...
User Manual - Page 22
...; Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. For better security, Motorola recommends that you , and a guest network for you change the...Motorola SURFboard • User Guide
14 Select the WPA/WPA2 Encryption type. 10.
Select an Automatic Security Configuration option:
Disabled - You can quickly add WPS-enabled devices to your wireless...
User Manual - Page 24
... options to your Wi-Fi Network. Select WPS from the SBG6580 GUI
1. Click Primary Network. 5. The Wireless LED
starts blinking. 7. Select the correct SSID on the Client...9.
WPS Pairing Button
1. Click Wireless. 2. Select Restore Wireless Defaults and Apply. 4. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Select Restore Wireless Defaults and click Apply. 4.
...
User Manual - Page 27
... your service provider. Call your wireless clients support AES, change the WPA
Encryption to its original factory settings if the gateway is clear. If this does not solve the problem, check whether the wireless client
supports WPA.
• If you have to reset the SBG6580 to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ...YOU INSTALL, DOWNLOAD OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE "CABLE DATA PRODUCT"). BY INSTALLING OR USING THE SOFTWARE, YOU AGREE TO BE ...
User Manual - Page 34
B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software, will be free from defects in materials and workmanship under normal use...
Installation Guide - Page 2
...necessary.
See "Product Overview - Check that the coaxial cable is properly connected to Wireless Network
Cannot receive or send data
The Solution
Check that your cable modem gateway is... of Motorola Trademark Holdings, LLC. Then, run the Wi-Fi Installation wizard on .
Verify that the Ethernet cable is not controlled by a light switch. SURFboard is visible on the SBG6580 Installation...
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