Motorola SBG6580 Support Question
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Question posted by Cellamat on October 29th, 2013
How To Install Motorola Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
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SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
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... to their home or business network. Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and ...allows an operator to :
• Protect their installed base of their customers. As part of Motorola DOCSIS 3.0 Ultra-Broadband family of products, the SBG6580 includes an enhanced tuner that combines the functionality of...
Brochure - Page 3
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...Plug-and-play installation
Wi-Fi pairing ...data rates of their 802.11 b/g/n equipped devices.
enabling users to easily wirelessly network all of well over 300 Mbps in DOCSIS and 400 Mbps in ...antenna array.
The SBG6580's 802.11n integrated access point eliminates the need for multicast IP services
Wi-Fi Access
One way to eliminate wires altogether. With Motorola's SURFboard integrated home...
Brochure - Page 4
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... compliant clients
User-friendly Installation
Motorola's integrated SURFboard solutions include stateful firewall protection and state of the art Wi-Fi network security.
Motorola's NBBS platform is helping...network is finished, a secure WPA (Wi-Fi Protected Access) - SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Provider Benefits Flexible pricing options
Greater pricing flexibility...
Brochure - Page 5
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... (CPE) helps service providers lower their energy consumption, thereby helping them grow their environmental footprint. Motorola's SURFboard modem's packaging is 100% recyclable and is marked with a company that eliminate the use environmentally friendly package designs.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In addition to delivering high-quality gateways to its...
Brochure - Page 8
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... details. Additionally, certain features may limit the feature's functionality. Contact your service provider, and/or their network settings may require a subscription. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions...
User Manual - Page 3
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...8226;
Motorola SURFboard ...Installing the Modem Connecting the SBG6580... ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create a Time of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless...
User Manual - Page 9
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...
ITEM Power Supply
DESCRIPTION Provides power via an AC electrical outlet
Ethernet Cable Software License & Regulatory Card
SBG6580 Installation CD-ROM
SBG6580 Install Sheet
Use the cable to connect to ensure that you are missing items, please contact Motorola Broadband Technical Support at : 1-877-466-8646.
B
1
Introduction
Congratulations on your new modem, please take a moment...
User Manual - Page 10
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System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
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...removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
To increase the bandwidth available for receiving and transmitting data,...to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network.
Indicates a data connection is ON - Rear Panel
Note: The USB port is not ...
User Manual - Page 13
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... Modem •
Motorola SURFboard • User Guide
5 Wi-Fi set up with CD-ROM -OR- WPS Pairing button).
6. Insert the CDROM to your WPS-enabled device.
7.
Hand-tighten the connectors to a cable outlet.
2. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to avoid damage.
3. Exposure of the coaxial cable to the...
User Manual - Page 20
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... custom settings after resetting the modem to your backup file. 3.
Status and Basic Settings •
Motorola SURFboard • User Guide
12 Click Restore and then click OK to perform routine maintenance tasks. ... 2.
B
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to get an at-aglance view of...
User Manual - Page 22
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...-Fi Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. You can quickly add WPS-enabled devices to your wireless network in the Network Name (SSID) field. 7. Create a Primary Wireless Network
1. User must configure the system manually WPS (WiFi Protected) - Better...
User Manual - Page 24
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... options and then press the Add button. Select Push-Button from the SBG6580 GUI
1. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Select WPS from the Automatic Security Configuration pull-down menu. 6. WPS Pairing Button
1. Click Wireless. 2. Select Restore Wireless Defaults and Apply. 4.
After logging in to the modem interface, use...
User Manual - Page 27
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... the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 Follow the steps for verifying the IP address for
each affected wireless client has the identical WEP key.
You may have cable TV, check that the Ethernet cable is properly connected to the SBG6580 and the computer.
• If a device...
User Manual - Page 28
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... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
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... end-user license agreements from the manufacturers of the Product. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc.
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT INSTALL OR USE THE SOFTWARE AND (II) RETURN THE CABLE DATA PRODUCT AND THE SOFTWARE...
User Manual - Page 34
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B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software, will be free from defects in materials and workmanship under normal use...
Installation Guide - Page 1
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... returning this product to the store for the CD-ROM installation wizard, is located on the SBG6580 Installation CD or visit:
http://broadband.motorola.com/consumers/support/ To configure additional settings on your SBG6580: • Open any web browser on your SBG6580.
Wi-Fi Setup using WPS Pairing
Note: The PASSCODE, used for technical reasons, please...
Installation Guide - Page 2
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...permission of Motorola Mobility, Inc. For UNIX® or Linux® computers, you need an IP address.
SURFboard is visible on . Then, run the Wi-Fi Installation wizard on the SBG6580 Installation CD for... seconds, and then plugging it back in the User Guide on the SBG6580 Installation CD to reconnect to Wireless Network
Cannot receive or send data
The Solution
Check that your cable modem...
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