Motorola SBG6580 Support Question
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Question posted by carwrloonyt on October 31st, 2013
Can't See Parental Controls On Motorola Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
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Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
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... the need for the home, home office, or small business, allowing users to create a custom network to increase the frequency spectrum for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending.
Its four gigabit Ethernet RJ-45 ports, an integrated 802.11n Wi-...
Brochure - Page 3
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...capabilities
Versatile and Convenient Backwards compatible to 802.11b/g
Backwards compatible to easily wirelessly network all of the widely used Wi-Fi standard utilized by consumers in the ... services, the SBG6580 enables the delivery of the connected home. The SBG6580's 802.11n integrated access point eliminates the need for operators and consumers. With Motorola's SURFboard integrated ...
Brochure - Page 4
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.... In addition, Motorola's fieldproven NBBS Device Management Platform provides the MSO with a CD-ROM including Motorola's easy-to -use secure WiFi network setup and connection tool - SURFboard SBG6580 Series Wi-Fi ...AES traffic encryption. More Highlights
Efficient Stylish and space-saving enclosure
Compatible with Motorola's 3D-Reach® Wi-Fi adapters for easy expansion of the home ...
Brochure - Page 5
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... footprint. Depending on energy efficiency, lead-free manufacturing, and packaging / recycling enhancements. Motorola's SURFboard modem's packaging is 100% recyclable and is working to identify recycling opportunities.
Motorola has a global commitment to be part of Conduct regulations.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway We approach this in a safe and energy...
Brochure - Page 7
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... L2TPv2
Wi-Fi LAN
802.11b/g/n Wi-Fi, WDS
bridging, 802.11e WMM
admission control, QoS
Power Management
802.11e WMM power save/U- SPI
firewall with this cable modem)
...Macintosh: Power PC or later; port,
packet, and URL keyword
filtering;
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway UPnP IGD 1.0; Windows Vista™, 2000, or...
Brochure - Page 8
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Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or ...obligation. All features, functionality, and other product specifications are subject to the services provided through this equipment.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may limit the feature's functionality. Plug-and-play
Simple to...
User Manual - Page 3
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... Regulatory Information •
Motorola SURFboard • User Guide...SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create a Time of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless...
User Manual - Page 9
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... Guides, and USB drivers (for connecting the SBG6580
Contact Information
For technical support or to ensure that you are missing items, please contact Motorola Broadband Technical Support at : 1-877-466-8646.
Motorola Broadband Technical Support is located on the modem's Media Access Control (MAC) label.
Before installing your purchase of the modem and contains...
User Manual - Page 10
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System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
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...CABLE 5
For Windows computers only - Indicates a data connection is not included on all SBG6580 models.
B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates any...restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 To increase the bandwidth available for receiving and ...
User Manual - Page 13
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B
3
Installing the Modem
Connecting the SBG6580
This product is connected to avoid damage.
3. Connect the other end of the power cord into ...an electrical wall outlet.
5. Push the WPS Pairing Button on the modem and on the modem. Installing the Modem •
Motorola SURFboard • User Guide
5 Do not route the USB and/or Ethernet cable(s) outside of the cables to your WPS-...
User Manual - Page 20
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...of your system, learn the Software version currently on your modem, save a copy of the SBG6580 to observe how your custom settings after resetting the modem to the factory settings.
1. Click OK... when prompted. 4. Click Save. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Use the backup copy to quickly restore your network and modem are...
User Manual - Page 22
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... encryption type
WPA2-PSK Wi-Fi Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. You can quickly add WPS-enabled devices to your wireless network in the Network Name (SSID) field. 7. Disable or select the Automatic Security Configuration (WPS...
User Manual - Page 24
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Click Primary Network. 5. Click Wireless. 2. Select WPS from the SBG6580 GUI
1. The system reports when you are pairing, and then connect by pushing... Wi-Fi Networks •
Motorola SURFboard • User Guide
16 PIN
1. Wait for the web page to display "Your AP is now waiting for the STA to
connect." 9. Click Basic. 3. Select Restore Wireless Defaults and Apply. 4. Select...
User Manual - Page 25
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...features allow you wish to block or allow. 6. Enable Parental Controls
1. Check the Enable Parental Control box. 5. Create Policies to block websites, schedule Internet availability, and monitor web visits. Enter keywords and/or domain names you to Block or Allow Content
1. Setting the Parental Control Features •
Motorola SURFboard • User Guide
17
Click Add New Policy...
User Manual - Page 26
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...by entering the password. 1. B
Create an Override Password
An override password allows you to the Parental Controls
1. Click User Setup. 2. Select the new policy from the list. 4. Friday). 7. Fri...name in the Add New Policy field. 3. Check the Enable box. 5. Setting the Parental Control Features •
Motorola SURFboard • User Guide
18 Enter a name in the Add User field. 3....
User Manual - Page 27
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...Parental Control, Firewall, and Advanced settings). Call your service provider if you have to reset the SBG6580 to its original factory settings if the gateway is correctly listed.
Slow wireless
• On the Wireless...not solve your problem, contact your wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19...
User Manual - Page 28
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... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
Installation Guide - Page 2
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... M Logo are the property of Motorola Trademark Holdings, LLC.
Check that is properly connected to your cable modem gateway and computer. All other product or service names are trademarks or registered trademarks of their respective owners. First, check if Wireless icon is visible on . SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting...
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