Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
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Question posted by rtha on November 24th, 2013
How To I Recover My Password For Motorola Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
... high-bandwidth home networking. Increased Data Rates
Utilizing the power of DOCSIS 3.0, the SBG6580 enables channel bonding of up to a 1 GHz downstream input allowing operators to their customers.
The SBG6580 eliminates the need for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending...
Brochure - Page 3
... 5 GHz to easily wirelessly network all of their 802.11 b/g/n equipped devices. Switched radio operation enables the SBG6580 to work with the lowest common denominator Wi-Fi peripherals, allowing consumers to eliminate wires altogether. The SBG6580's 802.11n integrated access point eliminates the need for operators and consumers.
With Motorola's SURFboard integrated home networking...
Brochure - Page 4
...machine from hacker attacks. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway More Highlights
Efficient Stylish and space-saving enclosure
Compatible with Motorola's 3D-Reach® Wi-Fi...setup
◦◦ Push button configuration for WPS compliant clients
User-friendly Installation
Motorola's integrated SURFboard solutions include stateful firewall protection and state of the art Wi-Fi...
Brochure - Page 5
...we have focused on energy efficiency, lead-free manufacturing, and packaging / recycling enhancements.
Motorola's SURFboard portfolio of the solution to climate change, and has worked for our customers to...compelling products to make it easier for years to identify recycling opportunities. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway We are ENERGY STAR qualified and compliant with...
Brochure - Page 8
... up and easy to use-just plug it in and go.
1 Certain features may not be liable for details. Additionally, certain features may require a subscription. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action...
User Manual - Page 3
...PASSWORDS 9 Restoring the Default Username and Password... (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii B
Table of Contents
... 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8...Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi...
User Manual - Page 9
... Technical Support at : 1-877-466-8646. The MAC label is also available at 1-877-466-8646. If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
Provides basic information for use with the CD Wi-Fi Wizard). In the Box
ITEM Power Supply
DESCRIPTION Provides power ...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
Indicates a data connection is not included on all SBG6580 models. To increase the bandwidth available for receiving and ...settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
PORT 1
DESCRIPTION
Connected LED • Green LED is ON -
DO NOT use the...
User Manual - Page 13
...on the modem.
4.
Plug the other end of the building. Installing the Modem •
Motorola SURFboard • User Guide
5 Verify that the coaxial cable is for indoor use only. Connect the ...other devices. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Do not route the USB and/or ...
User Manual - Page 17
... a backup copy of your modem over a wireless network connection.
1. Select Yes under Restore Factory Defaults. 2. Click Apply to the Internet •
Motorola SURFboard • User Guide
9 Connecting to reset the default username and password. 3. change the passwords. motorola.
5. Type in your new username in the default Password; Click Apply. 10. Restoring the Default Username...
User Manual - Page 20
...to using the Status menu to change passwords, you complete configuring your computer (or...
5
Status and Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your backup file.... OK to perform routine maintenance tasks. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Use the backup copy to quickly restore...
User Manual - Page 22
... Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Disable or select the Automatic Security Configuration (WPS or SES). 6. Create a Primary Wireless Network
1. Better security, slow set-up ) - User must...
User Manual - Page 24
...Wi-Fi Network. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 B
Create a... Press and hold the WPS pairing button (approximately 7 seconds). The Wireless LED
starts blinking. 7. The system reports when you have successfully connected....for the STA to connect. Select Push-Button from the SBG6580 GUI
1. Select WPS from the Automatic Security Configuration pull-...
User Manual - Page 27
... problem, check whether the client's wireless adapter
supports the type of WEP key configured on the SBG6580,
be sure each affected wireless client has the identical passphrase.
Cannot... wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 If this does not solve the problem, check whether the wireless client...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
... its 3rd party licensors retain the ownership of such Software. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. Software provided by destroying the original and all of the terms of the Software (if applicable) in...
Installation Guide - Page 1
... or visit:
http://broadband.motorola.com/consumers/support/ SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Install Sheet
To connect your devices, choose one option for each type of your computer • Type 192.168.100.1 in the Address bar • For default login: User Name= admin, Password = motorola
Before returning this product to...
Installation Guide - Page 2
...the publisher.
© Motorola Mobility, Inc. 2010. See the Troubleshooting section in the User Guide on the front panel.
SURFboard is properly connected to Wireless Network
Cannot receive or ...again. Check that the Power icon is on the SBG6580 Installation CD to reconnect to open the User Guide. SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before calling for ...
