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Motorola VT2442 Support Question

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Question posted by scorhmyer on January 25th, 2014

Can't Login To My Sbg6580

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Related Motorola VT2442 Manual Pages

User Guide - Page 3

... In the Box ...1 Contact Information ...1 System Requirements...2 Product Overview Front Panel...3 About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5 Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK - B Table of Day Policy (ToD) Filter 18 Safety and Regulatory Information...
User Guide - Page 9

... located on the modem's Media Access Control (MAC) label. The MAC label is also available at http://broadband.motorola.com/consumers/support. If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. B 1 Introduction Congratulations on your new modem, please take a moment to learn more about Motorola products, visit the...
User Guide - Page 10

System Requirements The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux® B Introduction • Motorola SURFboard • User Guide 2
User Guide - Page 12

DO NOT use the USB port to connect a Mac, UNIX, or Linux computer Returns modem to the SBG6580 Wi-Fi network. PORT 1 DESCRIPTION Connected LED • Green LED is made 2 USB* 3 RESET 4 CABLE 5 For Windows computers only - Indicates a ...connector Product Overview • Motorola SURFboard • User Guide 4 Rear Panel Note: The USB port is not included on all SBG6580 models.
User Guide - Page 13

... only. Hand-tighten the connectors to access the Wi-Fi wizard -OR- Select the Internet connection type (Ethernet Cable -OR- B 3 Installing the Modem Connecting the SBG6580 This product is connected to a cable outlet. 2. Plug the power cord into an electrical wall outlet. 5.
User Guide - Page 14

...the local or national codes governing residential or business cable TV and communications services. • Follow all local standards for mounting the gateway. See the dimensioned view below for the spacing needed for installing a network interface unit/network interface device (NIU/NID). •... B Wall Mounting the Modem If you are removed from the back of 9.0 mm to mount the gateway.
User Guide - Page 15

... careful to the wall. Installing the Modem • Motorola SURFboard • User Guide 7 Reconnect the coaxial and Ethernet (or USB) cables after mounting the gateway. 4. Verify the gateway is still securely attached to select the appropriate depth and diameter. 3. Re-plug the power cord into the +12VDC Power connector on the wall...
User Guide - Page 20

... Using a Backup Copy 1. Click Restore and then click OK to the factory settings. 1. B 5 Status and Basic Settings Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic test, and view all Event Logs. Click Backup. 3. Performing a System...
User Guide - Page 22

...Easy Set-up 8. Better security, slow set-up ) - B 6 Creating Wi-Fi Networks The SBG6580 supports both a Primary Wi-Fi network for visitors. For better security, Motorola recommends that you , and... with Pre-Shared Key Notes: • Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Select an Automatic Security Configuration option: Disabled - Use...
User Guide - Page 24

.... 3. Click Primary Network. 5. Press and hold the WPS pairing button (approximately 7 seconds). The Wireless LED starts blinking. 7. Option 3 - Click Basic. 3. Select Push-Button from the SBG6580 GUI 1. Select your network name on the Client GUI (device), and then connect using the PIN. Click Wireless. 2. Select WPS from Automatic Security Configuration pull...
User Guide - Page 27

... the wireless client supports WPA. • If you enabled WEP and configured a key on the SBG6580. • To temporarily eliminate the Security Mode as a potential issue, disable security using the reset... Wireless Primary Network Page: • If you have to reset the SBG6580 to its original factory settings if the gateway is correctly listed. WPA enabled • If all of the icons...
User Guide - Page 28

... panel icons provide status information for the following error conditions: ICON STATUS IF, DURING STARTUP: IF, DURING NORMAL OPERATION: OFF SBG6580 is not properly The SBG6580 is unplugged plugged into the power outlet FLASHING Downstream receive channel The downstream channel is lost cannot be acquired FLASHING Upstream send channel cannot The ...
User Guide - Page 31

...or later; UPnP IGD 1.0; L2TPv2 Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control, QoS Power Management 802.11e WMM power save/U-APSD... prevention; OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point NETWORK Gateway DHCP, NAT, VPN tunneling; B UPSTREAM (CONTINUED) Frequency Range DOCSIS 5-42 MHz ...
User Guide - Page 32

... personal use only on -line" or electronic documentation. Software License & Warranty • Motorola SURFboard • User Guide 24 B C Software License & Warranty SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola, Inc. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE. BY INSTALLING OR USING THE...
User Guide - Page 34

... MOTOROLA'S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT. Software License & Warranty • Motorola SURFboard • User Guide 26 B Warranty Information SURFboard SBG6580 Wi-Fi Cable Modem Gateway Home & Networks Mobility ("Motorola") Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants...

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