Motorola VT2442 Support Question
Motorola VT2442 Support Question
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Question posted by ibadhairp on May 8th, 2014
How To Reset Username And Password On Motorola Sbg6580
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Current Answers
Answer #1: Posted by online24h on May 30th, 2014 12:15 PM
online24h
Member since:
March 28th, 2014 Points: 531,660
Member since:
March 28th, 2014 Points: 531,660
Hello
See link below
http://www.justanswer.com/computer/4xs81-lost-user-id-password-xxxxx-sbg6580-motorola-modem.html
Hope this will be helpful "PLEASE ACCEPT"
Related Motorola VT2442 Manual Pages
User Guide - Page 2
... as translation, transformation, or adaptation) without written permission from time to time without warranty of any time. Safety and Regulatory Information •
Motorola SURFboard • User Guide
ii Motorola provides this manual at any kind, implied or expressed, including, but not limited to provide notification of merchantability and fitness for a particular purpose...
User Guide - Page 3
... PASSWORDS 9 Restoring the Default Username and Password ......17 Create Policies to Block or Allow Content 17 Create an Override Password 18 Add Users to the Parental Controls 18 Create a Time of... Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR ...
User Guide - Page 4
B
Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iv
User Guide - Page 9
... the items listed In the Box.
Motorola Broadband Technical Support is located on the modem's Media Access Control (MAC) label. The MAC label is also available at: 1-877-466-8646.
You will need the information located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
B
1
Introduction
Congratulations on your new modem...
User Guide - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Guide - Page 12
... port is ON - PORT 1
DESCRIPTION
Connected LED • Green LED is not included on all SBG6580 models. Indicates a data connection is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only - To increase the bandwidth available for receiving and transmitting data... cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
User Guide - Page 13
... into the power port on the modem.
4. Connect the other devices. Installing the Modem •
Motorola SURFboard • User Guide
5 Verify that the coaxial cable is for indoor use only. Wi-Fi...3. Plug the power cord into an electrical wall outlet.
5. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to access the Wi-Fi wizard -OR- Do not route the USB and/...
User Guide - Page 14
...") minimum screw head to wall spacing
Note: If possible, mount the modem to mount the gateway.
Installing the Modem •
Motorola SURFboard • User Guide
6 See the dimensioned view below for the spacing needed for mounting the gateway. B
Wall Mounting the Modem
If you choose to mount the wireless modem on a wall, do...
User Guide - Page 15
Arrange the cables to the wall. Installing the Modem •
Motorola SURFboard • User Guide
7
Verify the gateway is still securely attached to prevent any safety hazards. 6. Reconnect the coaxial and Ethernet (or USB) cables after mounting the gateway. 4. Select an appropriate depth and diameter to drill the holes to water, gas, or electrical...
User Guide - Page 17
...in the default Password; motorola.
5. Click Apply. 10. Restoring the Default Username and Password
CAUTION: This process removes any custom configurations from unauthorized access;
Connecting to reset the default username and password. 3. Open a browser window. 2. Type in the default Username; Log in the Current Username Password field. 9. change the passwords. NEVER configure...
User Guide - Page 18
...1. Verify that Internet Protocol (TCP/IP) is checked. 6. Click Continue if you see the Motorola website, you are ready to connect to the Internet. 1. Windows needs your network interface. 5.... Renew the IP Address if you can connect to the Motorola website. 10. B
Testing Your Internet Connection
After changing the default passwords, you are ready to enjoy the Internet. Configuring TCP/IP...
User Guide - Page 20
... copy to the factory settings.
1.
Browse to your custom settings after resetting the modem to quickly restore your backup file. 3.
Click Backup. ... save a copy of the SBG6580 to change passwords, you complete configuring your computer (or an external storage
device). 6. Select Backup from the Basic menu. 2. Status and Basic Settings •
Motorola SURFboard • User Guide...
User Guide - Page 22
...-Shared Key, standard encryption with the AES encryption type
WPA2-PSK Wi-Fi Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Click Apply. Select the WPA/WPA2 Encryption type. 10.
Select an Automatic Security Configuration option:
Disabled - For...
User Guide - Page 24
...device being used.
Click Basic. 3. Some adapters have successfully connected.
Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Click Wireless. 2. Enter the Device Name. 7.
WPS Pairing Button
... connect. Select Restore Wireless Defaults and Apply. 4. Select Push-Button from the SBG6580 GUI
1. Select your network name on the device you are adding to the ...
User Guide - Page 26
... the newly created User Name from 9AM to allow or block Internet access. 1. Friday). 7. Setting the Parental Control Features •
Motorola SURFboard • User Guide
18 Enter the new override password. 2. Click Apply. Create a Time of Day Policy (ToD) Filter
Use the Time of day that the policy will block access (i.e., the...
User Guide - Page 27
... the reset button will not function.
• Check the coaxial cable at the SBG6580 and wall outlet.
If you have to reset the SBG6580 to its original factory settings if the gateway is ...is connected via the Ethernet port, check the ONLINE icon to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19
Call your wireless clients support AES, change the WPA
...
User Guide - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Guide - Page 31
..., Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN tunneling; Product Specifications •
Motorola SURFboard • User Guide
23 B
UPSTREAM (CONTINUED)...older versions of ALGs; L2TPv2
Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control, QoS
Power Management 802.11e WMM power save/U-...
User Guide - Page 32
...of the terms of this License. TERMINATE this License. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("...B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU ...
User Guide - Page 34
... reasonable effort has been made within the applicable Warranty Period. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software...
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