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Motorola WHISPER Support Question

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Question posted by kimba1246 on February 25th, 2017

Calls Disconnecting.

My Motorola Whisper keeps disconnecting in the middle of my calls. I have tried disconnecting and repairing to no avail. How can I fix this?

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Answer #1: Posted by waelsaidani1 on February 25th, 2017 10:28 PM

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waelsaidani1

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It's possible that there is interference from another device. For example, some Bluetooth headsets, are capable of connecting to more than one device. If two users are attempting to use the same unit, the Bluetooth will interface with the primary connection first.

Related Motorola WHISPER Manual Pages

Whisper- Getting Started Guide - Page 1

EN MOTOROLA WHISPER

Whisper- Getting Started Guide - Page 2

... you can do Enjoy crystal-clear hands-free audio whenever and wherever you want it, with four microphones. The world's first retractable boom headset with your MOTOROLA Whisper Bluetooth® headset. EN Check it 5 Connect & go 7 Basics 8 Advanced 13 Want more 17 Safety, Regulatory & Legal 20 Caution: Please read the important safety, regulatory and...

Whisper- Getting Started Guide - Page 3

At a glance the important bits, quick and easy Charge (Micro USB) Ear Hook Status Light Microphone Microphone Volume Buttons Retractable Boom Call Button Microphone Turn on & off 2 At a glance EN

Whisper- Getting Started Guide - Page 9

... a tone. reject a call Press the Call button. To quickly change call volume Press the Volume Up or Volume Down button. answer a call Press and hold the Volume Up or Volume Down button. end a call activate voice recognition. Basics standard features, advanced quality Calls To... make a voice Press the Call button to dial call Press the Call button. 8 Basics EN...

Whisper- Getting Started Guide - Page 10

... button until you hear a tone. Press and hold the Volume Up and Volume Down buttons until you hear "mute on" or "mute off". redial last call mute or unmute a call answer a second incoming call reject a second call Please use your phone to redial the last...

Whisper- Getting Started Guide - Page 12

... resumes playing. Music pauses when you make the ear fitting feel slippery. When the call . Clean & dry To get the most from your headset, keep it clean and dry. • High humidity or perspiration can be streamed from your headset is phone dependent. steady green your phone. light shows... connected to remove dirt and...

Whisper- Getting Started Guide - Page 14

... Advanced 13 Double-press it to activate voice recognition on the second phone. Connect with two devices. 1 Separately pair each device connects with the headset as normal (see "Connect & go" on page 7). 2 Once paired, to connect to both devices simply turn them on. Advanced more clever stuff Second device Using ...

Whisper- Getting Started Guide - Page 15

• Two phones connected, single held call on each phone: Press the Call button to return to the call on the first phone. Caller ID Note: This feature is phone/network dependent. Double-press it to return to the call from If the phone supports the Phonebook Access profile, you'll hear "call on the second phone.

Whisper- Getting Started Guide - Page 16

... don't use it for an extended time. Settings Press and hold the Call button while turning on the headset, then follow the voice prompts to two phones. • Wide-band: Use HD Audio Plus for incoming calls. • Multipoint: Connect your headset. EN Advanced 15 Caution: This feature erases all pairing information stored on...

Whisper- Getting Started Guide - Page 17

Note: Both Phone and Network need to support Wide-band. • Voice Answer: Speak to answer incoming calls. 16 Advanced EN

Whisper- Getting Started Guide - Page 18

... pair". • My phone doesn't find my headset when searching Press and hold the Call button, and turn the headset off . EN Want more ? You'll hear "Welcome to the Motorola Whisper, ready to reset headset. Follow voice prompts to pair". Find more at www.motorola.com/support. • My headset will not enter pairing mode Make sure...

Whisper- Getting Started Guide - Page 21

...; Don't place your product near room temperature for charging your product's battery: • During charging, keep your battery and charger near a heat source.* High temperatures can potentially cause damage.* • Do contact your retailer or Motorola if your car in a fire because they may explode. DOs • Do avoid leaving your product...

Whisper- Getting Started Guide - Page 22

...headsets, covers, cases, screen protectors and memory cards, may void your primary responsibility when behind the wheel of Motorola accessories, visit www.motorola... road. • Use a handsfree device if available or required by law in your product's performance. EN...8226; Keep your eyes on the use of third party accessories, including but not limited to charge. • Motorola batteries ...

Whisper- Getting Started Guide - Page 23

...if available. • Obey all local laws and regulations for extended periods of time may affect your call or other task if you should stop listening to the device through your headset ...or headphones and have your hearing could be affected. Remember to follow the "Smart Practices While Driving" at www.motorola...

Whisper- Getting Started Guide - Page 28

... or cold Avoid temperatures below 0°C (32°F) or above 60°C (140°F). drying Don't try to water, rain, extreme humidity, sweat, or other liquids. Use & Care ToUse&care Care for your Motorola product, please keep it away from: liquids Don't expose your accessory in temperatures below -10°C (14°F) or...

Whisper- Getting Started Guide - Page 29

These items should only be disposed of products or electrical accessories (such as chargers, headsets, or batteries) with your household waste, or in your product, always make sure that any Motorola Approved Service Center in a fire. Please contact your product. Alternatively, you may return unwanted products and electrical accessories to any battery, connector...

Whisper- Getting Started Guide - Page 34

... physical media (e.g. software that embodies the copy of the software products will at no charge repair, replace or refund the purchase price of purchase. Applies only to the first consumer purchaser, and is Covered? What Will Motorola Do? Motorola, at its option, will be corrected. We may use functionally equivalent reconditioned/refurbished/pre...

Whisper- Getting Started Guide - Page 38

Product ID: MOTOROLA WHISPER (Model HZ850) Manual Number: 68017165001-B EN Safety, Regulatory & Legal 37 Caution: Motorola does not take responsibility for changes/modification to the transceiver.

Whisper- Getting Started Guide - Page 39