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Question posted by UmarPrince0320 on January 19th, 2015

How I Can Unlock The Special Code When I Power On My Phone Motorola I296 The Pho

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Answer #1: Posted by waelsaidani1 on January 23rd, 2015 10:43 AM

waelsaidani1

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Your phone’s 4-digit unlock code is originally set to 0000.
The 6-digit security code is originally set to 000000.

If your service provider or retailer has not changed these codes, we recommend that you change them to prevent others from accessing your personal information. The unlock code must contain 4 digits, and the security code must contain 6 digits.

If you forget an unlock code and/or security code:

If you forget your unlock code, try entering 0000.
If that does not work, press the MENU key, this will bypass the unlock code screen, and the phone will now be asking for theSecurity code. Try entering 000000 for Security Lock. If successful, this will allow you to access the handset.
- You should reset your Phone lock code to a number you can remember now that you have access to your handset. (Reset Phone Lock code: Press Menu, then Settings, then select Security, then Change Passwords, select Unlock Code. A screen will come up asking to enter the "Old Code". Do not enter any numbers. Press Menu button and then enter Security Code (000000) again. You will then be asked to enter a new code twice to confirm change from the previous Phone Lock code.

If you forget the security code, your handset will need to go to repair to reset the passcode to default (000000). If you are under warranty, we will still assist you at no charge to unlock it by reprogramming the phone at the Motorola Repair Facility. Please note that is all that will be done at the center.
If the unit is determined to have liquid or physical damage, then the service center will not unlock the phone. It will be RUR'd as with any physical or liquid damaged unit.
You can also attempt to visit a Local Service Center, however we do recommend calling ahead to ensure they have the proper tools and to check for any potential fees

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