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Naxa NID-7016 Support Question

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Question posted by maureenmcg on September 25th, 2017

Anyone Else Have To Exchange Their Naxa Core Nid-7017 Tablet Due To Major Issues

Was was unable to access Wi-Fi. Was unable to access the keyboard. Was unable to do many things on my naxa core nid-7016. It shuts down on its own, it freezes up often, & wouldn't even power up sometimes. Is anyone else experiencing these issues and having to take it back to the store?

Current Answers

Answer #1: Posted by BusterDoogen on September 25th, 2017 7:51 AM
This answer was accepted by the poster of the original question.
BusterDoogen

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There's no recall nor mass hardware issues. I suggest you check these trouble shooting steps here & your wireless procedures here.

If the tablet is within your return window that could be your best option. If not you may have to send in for warranty repairs. Go here to set up your RMA ticket.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related Naxa NID-7016 Manual Pages

NID-7016 manual - English - Page 1

Core 7 Tablet with Windows® 10 NID-7016 Instruction Manual Please read carefully before use and keep for future reference.
NID-7016 manual - English - Page 2

...every effort to get immediate assistance. If they cannot help you, please contact our Naxa Support team at our website. thank you for reference. Please read this manual ...and you. naxa.com/naxa_support. •• NID-7016 tablet •• USB power adapter •• USB cable •• User manual Page 2 Naxa Electronics Come visit us here at www.naxa.com and ...
NID-7016 manual - English - Page 3

... majority of 3G network dongles from falling to corrosion or dampness. www.naxa....power immediately. The mark indicates that the device should not be used in any environment that is designed for a prolonged period of time in tropical areas. • Prevent the device from mainstream brands. However, we cannot guarantee compatibility with a soft dry cloth or tissue paper. • Naxa...
NID-7016 manual - English - Page 4

At a Glance 1 8 9 2 3 4 57 6 Page 4 Naxa Electronics
NID-7016 manual - English - Page 5

... Works with communciation or photography apps that require a camera. 2 Power button Press and hold to turn the tablet on. A Power Off screen will be displayed; swipe down on : Press it to turn the tablet off and put the tablet to wake the tablet from ssleep. www.naxa.com Page 5 Connect to a computer or other audio device with...
NID-7016 manual - English - Page 6

Page 6 Naxa Electronics Introducing the Desktop Windows 10 Start Screen On the start screen, will can see pinned to the desktop. These apps are ... Working with Apps In addition to the apps that are installed on to a Microsoft account. •• Swipe up and log on your tablet. •• To view all apps, tap the "All Apps" icon. Tap any one of them . Some of "tiles".
NID-7016 manual - English - Page 7

... Start screen, tap and hold it, then tap the icon. 2) Tap and hold it, then drag it . 3) Drop the thumbnail onto the Start screen. www.naxa.com LLTo move a tile around on the Start screen, tap and hold the app in the list. To do so: 1) Tap the "All Apps" icon...
NID-7016 manual - English - Page 8

Start Screen Options Tap the "Options" icon to restart it. Settings: Adjust the options. Power: Tap to put the tablet to sleep, turn it off, or to access the Start screen options. All apps: See the apps installed on your tablet. Most used: See a handy list of the apps you use the most. Page 8 Naxa Electronics File Explorer: View and manage the files on your tablet.
NID-7016 manual - English - Page 9

... apps that are currently running. www.naxa.com Page 9 To quickly switch between apps, swipe right from the right edge of the screen. Tap the app to switch to it, or tap the [X] icon to close it. Accessing the Action Center Switching Between Apps To quickly access the Action Center, swipe left from...
NID-7016 manual - English - Page 10

... screen, swipe down from the top edge When you open an app, it will become a thumbnail. 3. Tap the other half of the screen. Page 10 Naxa Electronics Do not lift your finger, drag and drop the thumbnail to the left or right side of the screen. When you release your finger...
NID-7016 manual - English - Page 11

... the app, then drag the thumb- Your tablet can connect wirelessly to the bottom of up to adjust how much room each side will take up. nail all the way down vide Internet access at distances of the screen. www.naxa.com Page 11 To use Wi-Fi, you can simply connect to them. Some...
NID-7016 manual - English - Page 12

Page 12 Naxa Electronics 1) Swipe in to the left from the right edge of those it finds. Tap expand to access the Action center. display the Wi-Fi settings tile. 2) If the Wi-Fi tile is gray, tap it once to turn Wi-Fi on. 4) The tablet scans for available Wi-Fi networks and displays the names of the 3) Tap and hold the Wi-Fi tile, then tap "Go to Setscreen to tings".
NID-7016 manual - English - Page 13

If the network is secured, you will be prompted to enter a password or other credentials. (If you don't know the password, you will need to ask the owner of the network to provide it.) If the tablet finds a network that you connected to previously, it will connect to it automatically. www.naxa.com Page 13 5) Tap a network name to see more details or to connect to it .
NID-7016 manual - English - Page 14

... place this appliance to constitute risk of other attachments may be retained for cleaning. 6. Do not use a mounting accessory recommended by the manufacturer. Page 14 Naxa Electronics Important Safety Information 1. Heed Warnings: All warnings on the ap- Retain Instructions: The safety and operating instruction should be followed. 5. Attachments: Use only attachments...
NID-7016 manual - English - Page 15

... have the same characteristics as the original www.naxa.com Page 15 Never spill liquid of the polarized plug....electric shock. Ventilation: Slots and openings in the cabinet are unable to insert the plug fully into this product yourself as opening...expose you to dangerous voltage or other similar surface. Power-Cord Protection: Power supply cords should never be blocked by items placed ...
NID-7016 manual - English - Page 16

... installed and used in proper operating condition. 21. Operation is in accordance with the limits for help. Microsoft and Windows are registered trademarks owned by Naxa Electronics is no guarantee that produce heat. Legal and Trademark Notices The Bluetooth® word mark and logos are either registered trademarks or trademarks of...
NID-7016 manual - English - Page 17

...-touch, capacitive Windows 10 Intel Z3735G 1.83 GHz (quad core) 512 MB 1 GB DDR3 miniSD, miniSDHC, miniSDXC (max 64 GB) Wi-Fi 802.11 b/g/n Bluetooth® 4.0 Headphone out (3.5 mm) Built-in microphone Built-in stereo speakers (1 W x 2) Rear: 0.3 MP (2.0 MP with interpolation) Front: 0.3 MP Audio Video Power adapter Battery MP3, WMA, WAV, OGG, FLAC, AAC...
NID-7016 manual - English - Page 18

... you have problems with your device. For additional assistance, please contact Naxa Technical Support. NAXA Technical Support 2320 East 49th St. Vernon, CA 90058 http://www.naxa.com/naxa_support/ Page 18 Naxa Electronics Please also visit us on the web at www.naxa.com to get up to the minute news, alerts, and documentation for...
NID-7016 manual - English - Page 20

NID-7016 rev 1.0
NID-7016 manual - Espanol - Page 21

NID-7016 rev 1.0

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