Question posted by npro1997 on August 11th, 2018
How Do I Fix The Audio Not Matching The Picture
sound does not match picture
Current Answers
Answer #1: Posted by AnswerMan42 on August 14th, 2018 7:48 PM
If this is merely something that happens every now and then, I'd recommend simply restarting the application. This is usually caused by a slow internet connection, leading to a mis-sync of audio and video. If the problem persists, I'd recommend deleting the application entirely and reinstalling afterwards.
Hope this helps!
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Answer #2: Posted by freginold on August 16th, 2018 8:59 AM
Try restarting the show or movie that you're watching. If that doesn't fix the problem, see this Netflix help page for information specific to the device you're watching on:
https://help.netflix.com/en/node/100780
https://help.netflix.com/en/node/100780
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