Question posted by aleyciaf on July 21st, 2014
Gps Locations
Current Answers
Answer #1: Posted by OnStarAdvisor on July 22nd, 2014 6:29 AM
We don’t monitor, update or follow the location of an OnStar-equipped vehicle. OnStar only knows the location of a vehicle in certain subscriber-driven circumstances such as service requests through pressing one of the buttons (red emergency, blue OnStar button or white button) for emergency help, OnStar Turn-by-Turn Navigation, On Demand Diagnostics, Roadside Assistance, Remote Door Unlock or in a crash. In the event of a crash, OnStar’s Automatic Crash Response system automatically notifies the call center and an advisor contacts the appropriate public safety answering point to send emergency responders to that location. I hope this helps!
~Sara, OnStar Advisor
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OnStar Advisor
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