Question posted by marvel117 on December 19th, 2016

Account Has Been Suspended Without Due Cause

I am writing out of frustration due to the fact that I have not had access to my Pinterest account for since 12/11/2016 and when I reported this several times to Pinterest, my complaints have been ignored. Instead, I keep receiving emails from Pinterest asking me to rate their customer service to which I reply that it's bad and explain that the issue with me not having access to my account has NOT been addressed. I now have three complaint case numbers: #3170306, #3172284 and #3174880 and none of them have been addressed. To date, I have not received any explanation from Pinterest as to why my account has been suspended. I follow the rules and only re-pin from the pins Pinterest sends me.

Current Answers

Answer #1: Posted by BusterDoogen on December 19th, 2016 5:19 PM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

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Since your efforts have failed using their CS I suggest you contact Corporate by these means:

The privacy policy lists the address and phone number for Pinterest Corporate Office: 1-650-561-5407

Mailing Address

While a formal customer service mailing address is not something Pinterest offers website users, they do openly list the mailing address for the corporate office on the privacy policy.

Pinterest, Inc. 572 7th St. San Francisco, CA 94107

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

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