Question posted by kenna1967 on February 2nd, 2015

Yearly Fee

i joined planet fitness on 12-20-2014 and canceled membership on 1-31-2015.. and 1 day after i canceled planet fitness in new philadelphia ohio they took yearly fee of 30 dollars out of my bank account..i call and was told they did because it was january ..i was a member for 40 days and went there 1 time (because i didnt have the time to go) in 40 days..why would they charge me the yearly fee..dont seem right..would like my money put back in my account

Current Answers

Answer #1: Posted by TheWiz on February 3rd, 2015 8:36 AM
This answer was accepted by the poster of the original question.
TheWiz

Member since:
October 13th, 2011

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You will need to call Planet Fitness customer support at 1-844-880-7180. If you can't resolve the issue with them then I recommend just disputing the charge with your credit card company.

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