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Plantronics BackBeat 903 Support Question

Plantronics BackBeat 903 Support Question

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Question posted by azhargulam on October 15th, 2012

Planatronics 903 + Bacbeat Pairing With Hp Laptop Win 7

hi i am trying to pair my bluetooth headset with my hp dv6 laptop which has win 7 and bluetooth installed. But for some reason it wont pair. It works fine with my iphone 4s.

Current Answers

Answer #1: Posted by HeadsetsDirect on October 16th, 2012 12:44 PM
This answer was accepted by the poster of the original question.
HeadsetsDirect

Member since:
June 26th, 2011

Points: 110,310
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You need to make sure that Windows has the latest drivers and upgrades for Bluetooth so that the headset is recognized by the software. Also, be sure to check on the control panel to make sure the headset is the default sound device.


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Related Plantronics BackBeat 903 Manual Pages

User Guide - Page 1

LEARN MORE BackBeat903+ Bluetooth® Headphones
User Guide - Page 2

... • Take a call (3 purple flashes repeating for 5 minutes or until cancelled) • Pairing mode (repeating red/blue flashes) MUSIC BUTTON • Play/Pause (1 tap) • Bass Boost... tap) POWER/PAIRING BUTTON • On/Off (2-second press to turn off) • Activate pairing mode after initial set up (press until tone is heard) • Reconnect lost Bluetooth connection + ...
User Guide - Page 3

...zeros (0000). If device asks for / discover new Bluetooth devices. Select "PLT_BB903+" from : iPhone: Settings > General > Bluetooth > On (starts the search for devices) BlackBerry® smartphone: Settings/options > Bluetooth: On > Search for devices VIDEO TUTORIAL IN USA: www.plantronics.com/pairing 2. READY Activate the Bluetooth feature on your device. With headphones turned off...
Product Sheet - Page 1

S Never miss a beat with music and calls streamed wirelessly from your active lifestyle. It has a larger registration This version of the wordmark can only be used at this size. An active lifestyle needs a smarter headset. BLUETOOTH STEREO HEADPHONES BackBeat® 903+ Music and calls for your iPhone or smartphone with Plantronics Backbeat 903+ stereo Bluetooth headphones.
Product Sheet - Page 2

... active lifestyle. iPhone is under license. Tel 0800 410014 ©2010 Plantronics, Inc. and other trademarks are owned by device 2. BackBeat 903+ Music and calls for wind noise conditions • Microphone placement shields microphones from direct wind • Electronic filter in microphone circuitry Supports quick initial pairing with Bluetoothenabled phones Headset controls •...
User Manual - Page 2

... www.plantronics.com/productregistration to register your product online so we can find answers to your Bluetooth® mobile phone, your new headphones. NOTE If you for purchasing the Plantronics BackBeat903/906 headphones. NOTE For pairing your headphones to frequently asked questions, ask a question using e-mail, receive service over the Internet, or...
User Manual - Page 3

... and Features 2 Charging Your Headphones or Bluetooth Adaptor 4 Pairing Your Headphones 5 Pairing Your Headphones and Phone/Device 5 Pairing Your Headphones and Bluetooth Adaptor 6 Adjusting the Fit 7 Headphones Phone Controls and Indicators 8 Headphones Music Controls and Indicators 12 Range...14 Troubleshooting 15 Troubleshooting with Bluetooth Adaptor 17 Product Specifications 19 iii...
User Manual - Page 4

Package Contents and Features AC Charger Micro-USB Connector(s) [BackBeat 903] [BackBeat 906] Left Earpiece-Phone Controls Telescoping/ Swivel Fit Adjustment Call Control Button (Answer/End) LED Indicator Charging Jack Power/Pairing Button Stereo Cable 2
User Manual - Page 5

Package Contents and Features Right Earpiece-Music Controls Telescoping/ Swivel Fit Adjustment Play/Pause/ Bass Boost OpenMic™ Button Volume/Tracking/ Mute Button 3.5mm connector (for headphone jack) Power/Pairing Button LED Indicator EN Call Mute Volume Down/ Volume Up/ Track Back Track Fwd Right Eartip Bluetooth Adaptor [included with BackBeat 906 only] Charging Jack 3
User Manual - Page 7

... Date Phone Settings Reset Settings 0000 Sound Settings Network Services Security Reset Settings 4 EN 5 See your phone's or device's Bluetooth® feature. 2 With the headphones powered off, press and hold the Power/Pairing button until the LED indicator flashes blue and red. 3 Use the phone or device menu to search for the...
User Manual - Page 8

Pairing Your Headphones and Bluetooth Adaptor [BackBeat 906 only] 1 With the headphones powered off, press and hold the Power/Pairing button until the LED Indicator flashes blue and red. 2 With the adaptor powered off, press and hold the Power/Pairing button until the LED Indicator flashes blue and red. 1 3 The headphones and adaptor will both rapidly...
User Manual - Page 10

... then turns off . Turn off the Press and hold the power/ Glows red for 4 seconds, headphones pairing button for 2 seconds. then turns off . Tone 4 rising tones 4 falling tones 3 low tones (... is ringing. Reject a call Press and hold the power/ Glows blue for 2 seconds, headphones pairing button for 2 seconds. Single low tone when call control button. a call 3 blue flashes (...
User Manual - Page 11

... the charge level. EN 9 Headphones Phone Controls and Indicators Action Indicator Light Tone Check battery power With headphones Red flashes: powered on, tap the 1 power/pairing button. 2 The indicator flashes 3 red to mute, then a single low tone every minute. Battery level: More than 2/3 full 1/3 - 2/3 full Less than 1/3 full None Low battery...
User Manual - Page 12

...call control button. Tap the volume/tracking/ mute button forward (+) or backward (-). None Double low tone Voice dialing (trying 2 second press on headphones and hearing. Doing so can cause hearing loss. None Brief low tone (2 low tones when... in the AC The headphones will show None charger, hold the power/pair a solid red or blue light button. when they have been successfully reset.
User Manual - Page 16

...within 33 feet (10 meters) of your body and that there are obstacles between it and your Bluetooth phone or adaptor. If reconnection is located on , they are far enough away to lose the ... a high tone in range after 30 seconds have been paired. Audio quality degrades as you can communicate as long as they both have Bluetooth turned on the left side of your headphones. To maintain...
User Manual - Page 17

...the pairing process on your mobile phone and headphones, then power on page 5. Make sure that your Bluetooth phone must support the Bluetooth Advanced Audio Distribution Profile (A2DP), which defines how Bluetooth devices ... quality. Make sure that there are within 33 feet (10 meters) of this Bluetooth profile. Use your audio device to determine if it and your phone's user manual...
User Manual - Page 18

...pair button. If your headphones are out of Bluetooth range (33 feet/10 meters). my audio source. Wash the earbuds with the audio device. See page 7. See page 5. Play and Pause are paired... issues are completely dry, reattach them to the Bluetooth device. When the earbud are the problem, or my headphones still don't work. Troubleshooting Callers cannot hear me. Mute may be...
User Manual - Page 19

To power on . Troubleshooting with Bluetooth Adaptor [BackBeat 906 only] I cannot complete pairing with Your Bluetooth adaptor must be powered off the adaptor or move out of Bluetooth range (33 feet/10 meters), you may interfere with the functioning of paired devices (see your mobile phone's Bluetooth manager). 2 Reconnect your headphones to your adaptor. 3 Reconnect your headphones to...
User Manual - Page 20

...like VOIP. 18 If your computer has the Bluetooth Headset (HSP) and Hands-Free (HFP) profiles, you have properly paired the adaptor to your headphones. Troubleshooting with Bluetooth Adaptor [BackBeat 906 only] I cannot make a VOIP call...the adaptor is only intended for audio to audio, but fine Adjust the volume control on the headphones. Adjust as necessary. The adaptor is plugged into ...
User Manual - Page 21

...of range and is dependent upon the device with which the headphones are paired. 19 EN Product Specifications Talk time* Up to 7 hours Listening time...3 hours for full charge Bluetooth version 2.1 + EDR (Enhanced Data (headphones) Rate) Bluetooth profiles (headphones) Power requirements Storage/ operating temperature Charging temperature HSP, HFP, Secure Simple Pairing, A2DP and AVRCP 5V ...

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