Plantronics Savi Office Support Question
Plantronics Savi Office Support Question
Find answers below for this question about Plantronics Savi Office.Need a Plantronics Savi Office manual? We have 3 online manuals for this item!
Question posted by chrjacasn on October 12th, 2014
People Can't Hear Me Through My Plantronics Savi Wo201
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Current Answers
Related Plantronics Savi Office Manual Pages
User Guide - Page 2
... for important product safety information prior to the CD for setting up and using your new Plantronics product. Plantronics Savi User Guide This guide contains instructions for Animated Set Up instructions. Welcome
Congratulations on purchasing your Savi Office WO100 (WO1 Base and WH100/WH110 Headset) Wireless Headset System. Refer to installation or use of the product. .
User Guide - Page 3
... (Optional 10 5.1 Installing Lifter 10 5.2 If You Do Not Hear a Dial Tone 10 5.3 Additional Parts (if required 11
6 PC Set Up 12 6.1 Installing USB Cable 12 6.2 Installing Plantronics Software 12 6.3 Making a Test Call with PC 12
7 Using Your Savi Office Wireless Headset System 13
Powering up Headset 13 Placing, Answering and Ending Calls with Desk Phone...
User Guide - Page 5
1.2 Savi WH100/WH110 Headset
Headset with Pre-Installed Earloop and Ear Tab
Headband
Foam Ear Cushions Extra Ear Tab
Charge Cradle
Savi WH100/WH110 Headset Features
Earloop Ear Tab
Indicator Light Call Control Button (also controls volume, mute and switching functions)
Microphone
Plantronics Savi User Guide
5
User Guide - Page 7
... between your phone and the call control button on the telephone cradle.
2.4 Positioning Base
The minimum recommended separation between the base and computer is 6 inches. Plantronics Savi User Guide
7 2 Base Set Up
2.1 Attaching Charge Cradle to Base
1 Connect the headset charge cradle to answer or end calls.
User Guide - Page 8
... converted for at least 20 minutes prior to the first use 3 hours Full charge
Charging Indicator Light
Plantronics Savi User Guide
8 If desired, the ear tab can be removed by pulling tab from the headset.
NOTE The headset or earloop can be damaged if they are aligned with a pre-installed earloop and ear tab...
User Guide - Page 9
...headset on, press the call control button on the headset.
4 Remove the handset from desk phone cradle.
4 Dial the number using your desk phone.
5 If the listening volume is too loud or too soft for a dial tone.
Plantronics Savi... listening volume is too loud or too soft, adjust the headset volume by pushing the call can cause hearing loss. NOTE Do not press the call control button in ...
User Guide - Page 10
... jack.
2 While wearing your headset, slide the handset lifter arm ...hear a dial tone, raise the lifter height switch to the next highest position.
4 Press the call control button on the underside of the lifter.
2 Repeat steps 2 through 5 in Section 5.1 as necessary until you hear a dial tone.
3 When you hear a dial tone, secure the lifter as described in steps 6 though 8.
Plantronics Savi...
User Guide - Page 12
... your transmit volume
For Windows Vista® Systems- Plantronics Savi User Guide
12 Go to the "Voice" tab of the CD labeled "Plantronics Software".
3 Follow installation instructions shown on screen.
6.3 Making a Test Call with PC
1 With your headset on, press the PC talk button on the headset.
6 PC Set Up
6.1 Installing USB Cable
1 Connect the...
User Guide - Page 13
... call control button on the desk phone instead of removing the handset from cradle** 3. Plantronics Savi User Guide
13 The headset does not have a headset button and without a handset lifter, you install the Plantronics software. Return handset to cradle**
* Assumes your Savi Office system will operate without the software it will need to desk phone.
** To place...
User Guide - Page 14
...to .
Short press call control button on headset** or short press base PC talk button
2. Short press call in Microsoft Office Communicator.
Mixing Desk Phone and PC Audio
You...both indicator lights become solid green. Plantronics Savi User Guide
14 Hang up the PC radio link is not supported when placing an outbound call control button on headset** or short press base PC ...
User Guide - Page 15
... flash red and green.
The first headset is the master headset and the number inside the next headset is rejected and the guest will hear a tone in addition to the master headset.
1
2
3
Plantronics Savi User Guide
15 You cannot mute the headset using the desk phone or PC talk buttons.
Headset Docked
Headset Undocked
Double press the subscription button on...
User Guide - Page 16
... seconds, the talk buttons will flash yellow for three seconds. Plantronics Savi User Guide
Subscription Button Indicator Light
Master headset subscribed to base
Solid green
Base in master subscribing mode
Flashes red... turn solid red for high range. Setting Default Line to Desk Phone or PC
The Savi Office system ships with the call control button will be solid yellow until a link is in...
User Guide - Page 17
...hear three low tones.
17 Plantronics Savi User Guide
Headset Indicator Light
Headset Status Headset charging Headset fully charged Headset in-use Subscribing
Headset Indicator Light Off Off Flashes green Solid green
Toggling On/Off Headset... seconds)
Placing the Headset in range. If you are back in Sleep Mode
If you will hear three low tones. Talk Time
The Savi Office system will be re...
User Guide - Page 18
... Skype". Check for Updates Now: You can also check Savi Office system Skype connection status by clicking on the Check For Updates Now button in Update Manager: From the Start menu, click Programs, then Plantronics, then open Plantronics Update Manager. Start Plantronics Update Manager from the Savi headset is available for all softphones with supported softphones at...
User Guide - Page 19
... Device Settings button.
Security)
Variable Bass to Treble Variable Bass to take effect.
Plantronics Savi User Guide
19 Below are the setting options and defaults for all software screens),...for the base and headset. NOTE Some parameters that can be deployed in the headset battery.
100%
75%
50%
25%
0%
Devices Tab
To configure your settings, select Savi Office from the PC. ...
User Guide - Page 20
...
Device Settings - Headset
Feature
General
Mute Tone
Deskphone Ringtone
Deskphone Volume PC Ringtone
PC Volume
System Tones Second Inbound Call Device Settings -
Plantronics Savi User Guide
Change ... unlock any parameter setting follow these parameter settings requires the creation of Plantronics support for various applications such as "enabled and running .
20 Device ...
User Guide - Page 21
... link when switching between the Base
Plantronics Savi User Guide
and wireless headset without the user having to press the PC call control button. The current version of software and firmware currently running on -line access to this feature is selected, when a PC radio link is established, Microsoft Office Communicator will be set selected...
User Guide - Page 22
... when in moderate to high density environments. Plantronics Savi User Guide
22 When Anti-startle is set to HIGH a user will terminate the search for optimal wearing position on a typical headset and recommended acoustic coupling between the headset and the ear. G616*
G616 Acoustic Limiting provides additional hearing protection against sudden loud sounds. When Range...
User Guide - Page 23
...the headset when using my Savi Office system with the call control button on your headset is position 3. in this position, adjust the headset ...People I talk to base. Base power supply is too low for factory service information or contact us at plantronics.com/support. Plantronics Savi User Guide
23
Battery is position 3. 9 Troubleshooting and Common Questions
I can hear...
User Guide - Page 24
... first. I can no longer hear any audio through my PC Speakers.
No audio connection to illuminate, then re-connect USB cable. Plantronics Savi User Guide
24
Click "OK" to confirm your PC audio or softphone application. Wait for power LED to PC. Unplug USB and power cables from Savi Office to your change the default...
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