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Plantronics Voyager Edge Support Question

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Question posted by vtemple1776 on December 3rd, 2014

Why Won't It Pair With My Iphone4 When I've Never Had A Problem With Pairing?

For some reason, my Voyager Edge will not pair with my iphone4

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Answer #1: Posted by TommyKervz on December 8th, 2014 6:25 AM

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TommyKervz

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Apple released iOS 8.1 on October 20, 2014. Early reports from customers – including those on plantronics testing panel - indicate that pairing and other Bluetooth issues on the iPhone 6 and iOS8 are resolved in this release. plantronics encourage you to updateiOS to version 8.1, and to let plantronics know if your challenges continue. plantronics customer care team continues to be available and happy to help you, please reach out to http://www.plantronics.com/us/support/index.jsp or call 855-765-7878

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Plantronics Voyager Edge Manual Pages

Voyager Edge User Guide - Page 2

Contents What's in the box 3 Headset overview 4 Charge case overview 5 Pair 6 Bluetooth pairing 6 NFC pairing 6 Pair Another Phone 6 Select language 7 Charge 8 Use the charge case 9 Fit 10 Adjust the fit 10 The Basics 11 Make/Take/End ... 12 Play or pause streaming audio 13 More Features 14 Voice alerts 14 Voice commands 14 Use two phones 15 Change headset settings 15 Update headset firmware 15 2

Voyager Edge User Guide - Page 3

What's in the box Headset with medium eartip Car charger* Combo cable charger* Earloop Small and large eartip NOTE *Charger style may vary by product. 3

Voyager Edge User Guide - Page 4

Headset overview Call button Volume button Charge port Mute button Voice button Play/Pause button Power button Headset LED (indicator light) 4

Voyager Edge User Guide - Page 5

indicates case/headset battery status Headset: Swipe charge case for headset battery status Charge case: Swipe charge case for headset battery status Micro USB charge port 5 Charge case LEDs; Charge case overview IMPORTANT Fully charge the charge case prior to use.

Voyager Edge User Guide - Page 6

... > On* • Android™ > Bluetooth: On > Scan for new devices. 4 Select "PLT_Edge." Once successfully paired, you hear "pairing successful" and the headset indicator lights stop flashing. 6 Phone NFC tag locations vary. Bluetooth pairing 1 Wearing your headset, power it to NFC pairing. Pair NOTE If your phone's display is unlocked. 2 Tap and hold the Call button until NFC...

Voyager Edge User Guide - Page 7

The language selection directions repeat in every supported language. 3 Follow the voice-guided prompts to your phone, you hear "welcome." Select language Once your headset is paired and connected to select the headset language. 7 buttons together until you can change the headset language. 1 Wearing your headset, power it on. 2 Press and hold the Volume up + and down -

Voyager Edge User Guide - Page 8

... while charging with micro USB cable Off Charging complete Battery high Battery medium Battery low Battery critical 8 TIP To check the headset battery status, tap the Call button while wearing your headset or tap the Voice button and say "check battery." The indicator light turns off once charging is complete. Charge It...

Voyager Edge User Guide - Page 9

Check the charge case or headset battery status by swiping either the case or headset icons. The LEDs indicate the battery status. Recharge case/headset 9 IMPORTANT Fully charge the charge case prior to use. Use the charge case A fully charged case can supply an additional 11 hours of headset talk time. Battery status LEDs for...

Voyager Edge User Guide - Page 10

Fit Adjust the fit The loop of the gel eartip tucks into the back curve of your ear for a stable fit. 1 With the headset powered off, replace the eartip with one of the two alternate sizes if it feels loose or tight in you ear. 2 To adjust the ﬁt, rotate the eartip on the headset or add the optional clip-on earloop. 10

Voyager Edge User Guide - Page 11

... the Call button Answer a second call First, tap the Call button call. The Basics Make/Take/End Calls Answer a call Choose: • Put on the headset to end current call button wait for phone prompt. Voice dial (phone feature) If your smartphone has a voice-enabled assistant, press the call .

Voyager Edge User Guide - Page 12

... button to your contacts during pairing process (for more than 10 seconds. 12 While not on a flat non-metallic surface for many mobile phone's this headset recognize if the headset is unknown, unlisted, or... Transfer an active call from your phone • Resume streaming audio Taking off your headset will: • Transfer an active call or while streaming audio. An incoming caller ...

Voyager Edge User Guide - Page 14

... list • "Battery low/medium/high" • "Connection switched" • "Headset connected" • "Not connected" • "Mute on/off" • "Pairing" • "Pairing successful" • "Power on/off" • "Recharge headset" • "Redial" Adjust voice alert volume Toggle the volume button when the headset is not listed on a call or streaming music) to adjust the...

Voyager Edge User Guide - Page 15

... can be changed: • Turn voice commands on/off • Turn high quality audio (A2DP) streaming on the headset. 2 Press and hold the Voice button until you pair a second phone and answer calls from either phone. Once you must end the current call (tap Call button) so the new call from the...

Voyager Edge Product Sheet - Page 1

... to repel moisture Multipoint technology Connect two phones and answer calls from either one NFC Pairing Touch headset to NFC-enabled phones to 16 hours talk time using case Standby time Up to 10 more information about the Voyager Edge or other trademarks are trademarks of their respective owners. registered in the US and...

Voyager Edge Document of Conformity - Page 1

... the following European standards. 1999/5/EC reference Article 3.1 a - plantronics Declaration of Conformity is based on the restriction of the use of Manufacturer Product Name: Bluetoote Headset, PITE14 Plantronics BV Southpoint, Building C Scorpius 140 2132 LR Hoofddorp The Netherlands This Products have been designed and manufactured in electrical and electronic equipment. Tel...