Online Payee Shuts Down Qb

Every time I try to make an online payment to Kaiser Permanente, Quickbooks shuts down. It is fine if I write a check but I can only get as far as entering the payee name for an online payment and Quickbooks shuts down. Help!

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QuickBooks Support - Return a QuickBooks product for a refund
...or received. Check Software returns are granted on a case-by-case basis only. Cash Intuit does not accept cash payment. To receive ...Payee name (for 60 days from the purchase date to be deactivated and you do not receive your refund in the expected time... applies to request a refund. If you will be able to online lay away Return a QuickBooks product for a refund under the satisfaction...
QuickBooks Support - Error -6177, 0: QuickBooks is attempting to open this Company file
...may need to try all Advanced statuses have green checkmarks...go to solution 2.) Estimated time: 20 minutes QuickBooks Connection Diagnostic... select Properties. To download the tool, enter your company file with the QuickBooks company...page for using use the online tool, you may solve your...2006: Choose File > Make sure your folder appears in...the 6177, 0 message: Check if your computer you are ...
QuickBooks Support - Return a QuickBooks product for a refund
...intuit online overpayment...time . Cash Intuit does not accept cash payment. You're eligible for refund or exchange. Mail unopened packs to the Returns Department for the refund check...check within 2 weeks after contacting Customer Service to downloaded software) Expect a mailed refund check within 4 weeks after your return. Refund of the retail purchase receipt The Payee name...