Question posted by sakara1 on August 9th, 2011
Account # Rda/774503940 You Sent A Book I Do Not Want! I Will Send It Back!
Not honest what you do: I put my name in a sweepstakes and right away you are sending something I do not want!
Tammy Anderson
Current Answers
Answer #1: Posted by SylvieRD on August 31st, 2011 12:14 PM
SylvieRD
Member since:
October 18th, 2010 Points: 169,360
Member since:
October 18th, 2010 Points: 169,360
My name is Sylvie. I work for Reader’s Digest in Customer Care and I just came across your post.
A check of our records shows that when you entered our sweepstakes online recently, you clicked on the button that also accepted our offer for the book 99 Cent Solutions.
We also see that you returned the book for which you had sent a payment of $20.00. A refund is being issued and you should receive it within the next 3 to 4 weeks.
For future reference, you may reach us directly by phone at 1-800-308-9281 or by email at [email protected].
Regards,
Sylvie Robert
E-Care Coordinator
A check of our records shows that when you entered our sweepstakes online recently, you clicked on the button that also accepted our offer for the book 99 Cent Solutions.
We also see that you returned the book for which you had sent a payment of $20.00. A refund is being issued and you should receive it within the next 3 to 4 weeks.
For future reference, you may reach us directly by phone at 1-800-308-9281 or by email at [email protected].
Regards,
Sylvie Robert
E-Care Coordinator
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