Ricoh Aficio MP C2550 Support Question
Ricoh Aficio MP C2550 Support Question
Find answers below for this question about Ricoh Aficio MP C2550.Need a Ricoh Aficio MP C2550 manual? We have 1 online manual for this item!
Question posted by mdvja on May 13th, 2014
Aficio Mp C2550 Scanner Cannot Work
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Current Answers
Answer #1: Posted by freginold on May 14th, 2014 11:59 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, there are many reasons why scanning to email may not work. If it's already been set up and it's suddenly not working, one of these problems may be the culprit:
- The network cable may be unplugged or faulty.
- The SMTP server is down, or the server name/IP address was entered incorrectly.
- The DNS server is down, or the server IP address is wrong.
- The SMTP server may be blocking the copier from sending emails, either because the copier is not on its "trusted" list or because it doesn't recognize the copier's IP address or MAC address.
- SMTP authentication may need to be enabled.
- The SMTP username and password entered into the copier may be incorrect or entered incorrectly.
- The wrong port was chosen for the SMTP server.
- There could be a network firewall blocking the communication.
- The network interface port on the copier could be bad.
- The Ethernet communication speed may need to be changed, either for the copier or a switch or hub it is connected to.
- The email address(es) saved on the copier may be incorrect.
- The SMTP server requires a valid "from" email address, and the administrator's email address on the copier is not valid.
- A sender is required but was not specified
If scanning to email was never fully set up, you can find detailed instructions for setting it up here:
- How to set up scan to email on a Ricoh Aficio MP series copier
If you need to specify a sender, here are two articles that will help you do that:
- How to register an email address as a sender on a Ricoh Aficio MP series copier
- How to specify a default sender on a Ricoh Aficio MP series copier
Related Ricoh Aficio MP C2550 Manual Pages
Quick Reference Guide - Page 1
Applications; d
,
11cON Document Efficiency
At Work:
A RICOH COMPANY' Ricoh Amencas
Corporation
Quick Reference
User Guide
Copy D o o ument
Pr ' o t i f oxiS
Server canner
Black/White Multifunction MP 2050/2550
2800/2851
MP 3300/3351
MP 4000/4001/4501
MP 5000/5001
Color Multifunction
MP C2000/C2550 MP C2800/ MP C3000/C3001 MP C3500/C4500
MP C5000/C5501
This guide is intended as a ...
Quick Reference Guide - Page 2
P-r7m- ter
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Quick Reference Guide - Page 3
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Quick Reference Guide - Page 7
... a finisher is installed with 8.5x11 paper in a multi-page original. Use Rotate Sort when your machine does not have one paper tray loaded with the device the machine will output the document in the Sort/Shift Sort order, separating the first set . j-j -ca).
Quick Reference Guide - Page 17
...]
Enter desired sets
Press [Start]
Copies the left pages
Press [OK]
OR
Press the [BOOK ]button • Select [BOOK TO 2 SIDED]
Book 2-Sided
- LIFax I atPrinter
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Quick Reference Guide - Page 24
... Up," Short Edge Feed, "Put in Long Ways" 4. Press Enter 8. Printing an Envelope
Printing an Envelope Note: This job is only available on the Ricoh Aficio MP 2851/MP 3351
1.
Quick Reference Guide - Page 27
Accessing Document Server
User Tools/Counter .6e_rn
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Nor Sem {
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Document Server
Clear Modes Program Interrupt Main Power
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Quick Reference Guide - Page 29
Scan a Job To Document Server
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Quick Reference Guide - Page 33
... until a valid password is optional. Does not require the user to Hold Print, except files are automatically deleted from the system HDD after printing.
RICOH Aficio PEI Pravertiec Setup Paper P.KCualt,1 %/didAxos11,,kte:nat4
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Faper S .a: LOD- 11' ) Input:
Sect P.Eirt :ecycl.B1
c -- Punch
• 1,-,r14,,s1 7-11, v. n:ore...
Quick Reference Guide - Page 35
... job(s) you want to print -
Print Jobs Select job(s).
Press [Yes]
7. Retrieving Confidential Document at Copier
Printer must be online to be able to submit work via the "locked Print" feature, you will now be prompted for confirmation to print 6. At Copier Panel
2.
Quick Reference Guide - Page 36
..." 11"1 Antn TnIp RelFr7 Plain E.
After entering the password for the job, the job will print and immediately delete from queue.
4r, RICOH Alit it, MP C7 Tif) PC1 I Help
Job Two. Printing To Locked Print
Open your document to Print
Select [File>Print]
Select the Ricoh Print driver Press [Properties...
Quick Reference Guide - Page 37
... [Print Jobs] 4. Select the job(s) you want to print - Press [Yes] 7.
Deleting a Confidential Document at Copier
Printer must be online to be able to submit work via the "locked Print" feature, you will now be erased! Print Jobs Select iob(s).
Press [delete] system will be prompted
J for confirmation to delete 6. Cancel...
Quick Reference Guide - Page 38
Scanner Display Panel
Select tabs to document i.e. Set original and specify destination. Notice
- •=
System Status Job List
0 JUN 2007 16:37
Check file status. Or.
...
Quick Reference Guide - Page 39
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