Ricoh Aficio MP C3000 Support Question
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Question posted by kristyannbarwise on January 27th, 2012
Dark Lines
When photocopying documents we have dark lines accross the top and bottom of the page, how do we get rid of these
Current Answers
Answer #1: Posted by freginold on January 27th, 2012 4:22 AM
Do the lines only appear when copying (ie., not when printing or receiving faxes)? If so, the lines are coming from your optical section. Try cleaning the slit glass (the strip of glass to the left of the main glass). If the lines do not go away, they are most likely caused by a dirty mirror and the optical mirrors will need to be cleaned off.
If the lines appear when printing as well as copying, the problem is probably a dirty charge roller in the black drum unit. The charge roller can be cleaned, but the easiest way to correct this problem is to replace the black drum unit.
If the lines appear when printing as well as copying, the problem is probably a dirty charge roller in the black drum unit. The charge roller can be cleaned, but the easiest way to correct this problem is to replace the black drum unit.
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