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Ricoh Aficio MP C3001 Support Question

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Question posted by abtywo on August 8th, 2014

Ricoh Scan To Folder Can See One Network Drive Not The Other

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Answer #1: Posted by freginold on September 25th, 2014 10:06 AM

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freginold

Member since:
December 20th, 2011

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Hi, there are many possible reasons why you may not be able to scan to one particular folder or drive. Here are some of the more common reasons:

- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer hosting that folder
- There is a hardware device or software program preventing the copier from reaching that network drive (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and that computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed

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Related Ricoh Aficio MP C3001 Manual Pages

General Settings Guide - Page 5

.../LAN-Fax 13 Settings Required to Use Internet Fax 16 Settings Required to Use E-mail Function 20 Settings Required to Use Scan to Folder Function 24 Settings Required to Use the Network Delivery Scanner 27 Settings Required to Use Network TWAIN Scanner 30 Settings Required to Use Document Server 32 Using Utilities to Make...

General Settings Guide - Page 32

... For details about how to Folder Function This section lists the ...Network DDNS Configuration Interface Settings/Network Domain Name Interface Settings/Network WINS Configuration Interface Settings/Network Effective Protocol Interface Settings/Network Ethernet Speed Interface Settings/Network LAN Type Interface Settings/Network Permit SNMPv3 Communication Interface Settings/Network...

General Settings Guide - Page 203

... To search from the delivery server. You can select either [E-mail / Folder] or [Delivery Server]. • E-mail / Folder • Delivery Server ❖ Destination List Display Priority 2 In the machine... to send e-mail or a file, or functioning as Document Server or a network delivery scanner, a scanning request to the machine as a TWAIN scanner will switch the machine to [On...

General Settings Guide - Page 311

..., 83 Program / Change / Delete Scan Size, 122, 139 Program/Change/ Delete Standard Message, 124 Program / Change / Delete User Text, 47 Program Closed Network Code, 132 Program/Delete Stamp (User... Single User, 262 Registering a User Code, 210 Registering Fax Information, 141, 142 Registering Folders, 235 Registering LDAP Authentication, 265, 267 Registering Names, 206 Registering Names to a Group,...

General Settings Guide - Page 312

... Scanner / IEEE 1394 (IPv4 over 1394), 31 Settings Required to Use Network TWAIN Scanner / IEEE 802.11b (wireless LAN), 31 Settings Required to Use Scan to Folder Function, 24 Settings Required to Use Scan to Folder Function / Ethernet, 24 Settings Required to Use Scan to Folder Function / IEEE 1394 (IPv4 over 1394), 25 Settings Required to Use...

Security Target - Page 11

...environment from network attacks ...its folders. Firewall A device ...to communicate with Windows authentication (Kerberos authentication method). The function of the stored documents in the TOE to relay communications between the MFP and maintenance centre. SMTP Server A server used by the TOE for those documents, the TOE has the following security features: Copyright (c) 2011 RICOH...

Security Target - Page 14

...user interface installed on the TOE and consists of the following devices: key switches, LED indicators, an LCD touch screen, ...") The Operation Panel is shipped. - Copyright (c) 2011 RICOH COMPANY, LTD. Transfers operation instructions from the key switches... a hard disk drive that constitute the TOE, is the identifier of the TOE and are installed: System/Copy, Network Support, Scanner, ...

Security Target - Page 26

...are authenticated by Identification and Authentication Function. If the e-mail Copyright (c) 2011 RICOH COMPANY, LTD. minimum password length) and obligatory character types the MFP administrator ...reserved. By the network, users can be enabled through wiretapping on the privileges for the user role, or the operation permissions for each user. If the folder transmission function of ...

Security Target - Page 28

...Minimum Character No., Password Complexity Setting, S/MIME user information, destination folder, stored and received document user, document user list, available function ...) that identify the TOE include System/Copy, Network Support, Scanner, Printer, Fax, RemoteFax, Web Support, Web Uapl,... LANG0, LANG1 and Data Erase Std. Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. In this ST,...

Security Target - Page 30

...to IT devices by e-mail.... These documents are authorised to folders by using Copy Function, Scanner Function, Document Server Function, and Fax Data Storage Function. Documents scanned and stored using Fax Function, ...of document data. This list is used by fax and stored. Copyright (c) 2011 RICOH COMPANY, LTD. One of each document data. This list does not include the...

Security Target - Page 31

...that sends documents to folders: scanned documents using Scanner Function and Fax Function, and scanned and stored documents using ... Copyright (c) 2011 RICOH COMPANY, LTD. Destination information for user access. The destination folder includes the path information...the maintenance centre via networks to send documents by the MFP administrator. The destination folder is located. Terms ...

Security Target - Page 82

... the TOE system clock at an event occurrence Values of Audit Function are substituted with RC Gate Basic Log Items Expanded Log Items Copyright (c) 2011 RICOH COMPANY, LTD. Printing via networks - Folder transmission - Communication with the TOE start -up event. (*2): Login operation by a person who intends to record Audit Logs - LAN Fax via...

Brochure - Page 2

... and extensive choices for full-color multifunctional systems to color control and workflow execution...scanning and faxing, from finishing and distribution to offer vibrant image quality, high productivity and incredible versatility. The RICOH® Aficio® MP C3001/C3501 and MP C4501/C5501 deliver all this and more collaboration and less outsourcing. Ricoh Aficio MP C3001/C3501 and MP...

Brochure - Page 3

...drive can be overwritten, which protects data for maximum defense against unauthorized network...Ricoh Aficio MP C3001/C3501 and MP C4501/C5501 provide an extensive array of capabilities for fast-paced, results-oriented offices. • Expect powerful multifunction... for Scan-to-Email and Scan-to...networking requirements and make life easier on all four models. • Manage any user to -Folder...

Brochure - Page 4

..." functions. The Ricoh Aficio MP C3001/C3501 offers stapling with optional 500-sheet or 1,000-sheet Finishers, while the MP C4501/ C5501 offers a 1,000-sheet or a 3,000-sheet Finisher. • Create easy-to-read booklets with a variety of clogging the network when sending large files. • Put all your documents in your pocket with Scan-to access...

Brochure - Page 5

... device or smart phone-including BlackBerry® and iPhone®. • Save time and improve flexibility with fast first-copy times. The Ricoh Aficio MP C3001/C3501...Ricoh commitment to promoting energy savings without compromising quality or productivity. • Use less power without connecting to the local network. This capability lets mobile users print directly from a USB drive...

Brochure - Page 8

...and distribution, storage and management, variable data printing, assessment and cost recovery, device management and print security. These offerings are designed to make sure our MFPs ...open files in one PDF and convert scanned files into editable Microsoft® Office documents. Enhanced Document Solutions Transform the Ricoh Aficio MP C3001/C3501 and MP C4501/C5501 into true document portals....

Brochure - Page 10

... and network settings,...scanning and document management into a single document, and much more. MDS enables control of documents and device management tasks remotely. Through on MP C3001/C3501 or MP C4501A/C5501A). not available on -site and off-site services, MDS improves workflow, productivity and enduser experiences. • Control expenses with the Ricoh Aficio MP C3001/C3501 and MP...

Brochure - Page 11

Ricoh Aficio MP C3001/C3501 and MP C4501/C5501 System Specifications General Specifications Specifications for MP C4501/C5501 are the same for MP C4501A/C5501A except where indicated Configuration Desktop Color Laser MFP Printing Process Dry Electrostatic Transfer with Dual Component Magnetic Brush Development; 4-Drum Method Scanning Technology 1D Solid Scanning via CCD Output Speed MP ...

Brochure - Page 12

...scan-to and print from removable media), Camera Direct Print Card, Scanner Accessibility Option (MP C4501/C5501 only3), ADF Handle (MP C3001...with FieryTM Controller. Ricoh Aficio MP C3001/C3501 and MP C4501/C5501 System ...network, application or PC performance. Ricoh Americas Corporation, Five Dedrick Place, West Caldwell, NJ 07006 Ricoh® and the Ricoh Logo are the property of Ricoh...