Ricoh Aficio MP C3500 Support Question
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Question posted by ricjom on March 27th, 2014
Ricoh Aficio M3500 Pcl 6 Can Not Print Test Page
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Current Answers
Answer #1: Posted by freginold on April 7th, 2014 3:40 AM
To make sure the copier is connected to the same network as the computer, try pinging the copier from the computer. In Windows, go to the Run bar on the Start menu and type CMD. In the new window that opens, type:
ping <copier's IP address>
and press <ENTER>. If there is no reply, the network connection to the copier is not working correctly. If there is a reply, close that window and go into the printer's properties in the Control Panel. Under the Port tab, select Configure. Make sure that the IP address shown there is the correct IP address. If it's not, enter the correct IP address and save the change.
ping <copier's IP address>
and press <ENTER>. If there is no reply, the network connection to the copier is not working correctly. If there is a reply, close that window and go into the printer's properties in the Control Panel. Under the Port tab, select Configure. Make sure that the IP address shown there is the correct IP address. If it's not, enter the correct IP address and save the change.
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