Ricoh Aficio MP C5000 Support Question
Ricoh Aficio MP C5000 Support Question
Find answers below for this question about Ricoh Aficio MP C5000.Need a Ricoh Aficio MP C5000 manual? We have 3 online manuals for this item!
Question posted by cssmmpu on December 25th, 2013
Aficio Mp C5000 Does Not Scan To Folder
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Current Answers
Answer #1: Posted by freginold on January 1st, 2014 6:42 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, there are many possible factors that could make scan to folder not work. Without knowing anything further about your copier, your computer, or your network, here are some things for you to check that could be causing the problem:
- The folder isn't shared
- The user account you are using to authenticate does not have rights to access that folder (or a parent folder)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware or software preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup
If your shared folder hasn't been registered to the copier's address book yet, you can find instructions on how to do that here:
- How to link to a network share folder from a Ricoh MP series copier
Related Ricoh Aficio MP C5000 Manual Pages
Quick Start Guide - Page 1
www.ricoh-usa.com
Ricoh Product Line Segment 2 thru 6
MP/5000/5001, MP C5000/C6000/C6501, MP7000/8000, MP6001/7001, MP8001/9001, MP907EX
This guide is not intended to replace your users manual, features and options will vary by machine type, model and finisher type installed.
Quick Start Guide - Page 10
Scanning Documents
From Copier Panel, Select Scanner - Place the documents to be scanned in the Document Feeder or on the Platen Glass and Select the appropriate options for your Documents where necessary.
Quick Start Guide - Page 11
Scanner Display Panel Options
Check file status. encryption & signature.
Set file types between email and folder scan destinations. Add email message.
Set sender from list of registered users.
* JPEG scanning in the document server. One or two sided original. Groups and
individual addresses can be programmed. Set up notification when your email is opened...
Quick Start Guide - Page 12
Select destination [email address or folder location
4. Press [Start]
(Note: Screenshots are provided for reference purposes only. Select [E-mail] or [Folder] Tab 3. Place Originals in Feeder or on your operating system and device.) At copier Screen Press [Scanner]
2. Your display may vary depending on Glass 5. Basic Scanning
1.
Quick Start Guide - Page 13
Your display may vary depending on your operating system and device.)
Drop Out Color From Documents
Select Document Types
Check file status.
(Note: Screenshots are provided for Documents
Preview scan before sending. Scanning Options for reference purposes only.
Quick Start Guide - Page 18
... documents from the desktop with fax Covers and other options. Confirmations can send single document to select 2 sided when originals are 2 sided and copier
Will scan and send both sides.
Troubleshooting Guide - Page 2
Trouble Shooting
• Maintenance
- Cleaning Glass Platen and Lid
Ricoh MP2800/3300/4000/5000 Ricoh MPC2851/3351/4000/4001 Ricoh MP 5000/5001/6000/7000/8000 Ricoh MP 6001/7001/8001/9001 Ricoh MP C6000/6501/7500/7501 Clearing Paper Jams - Loading Paper - Replacing Toner - Replacing Staples -
Troubleshooting Guide - Page 17
Clearing Jams MP 3300, 2800, 2500, 2851, 3351, 3500 4000, 4001, 4500, 5000, 5001
User Guide - Page 14
... replicate images, center images, invert images or duplicate images
Copy Quality - used for hole-punching, stapling or binding
Stamps - erase color, change or adjust color
Scan Position -
used to move margins for background numbering, page numbering, watermarks, date stamping
Erase -
User Guide - Page 22
... being copied on the glass for better image placement output without moving the document. Edit/Stamp [Scan Position]
Allows users to move image on both sides of a page. Use directional arrows to move...on Glass Press [Start] Review output but do not move image Press [Edit/Stamp] Press [Scan Position] Using directional arrows, move the image in the desired direction and them press [Start] Repeat as ...
User Guide - Page 40
Document Server Usage
Documents may be scanned or Printed to Document Server for: -Confidential Printing -Print and Hold -Sample Printing -Forms printing -File Merge (different types) -Electronic Distribution -HIPPA Compliancy -Label Printing -Cost Savings
User Guide - Page 41
List view
Document Server Displays
Preview document
Search by user name Search by file name Displays scan options
Details Preview File Management Delete File Print Specified Page
To Printing Screen
Edit user & file Info
Print one or multiple pages of a stored document
Displays printing options of a stored file
User Guide - Page 42
... [OK] after each additional document you wish to see the first page of documents stored in feeder or on the glass
Press [Document Server] Press [Scan Original] Select any appropriate document options
Touch [User Name] enter your document if required - optional
Touch [File Name] delete the default name and enter new...
User Guide - Page 51
Place the documents to be scanned in the Document Feeder or on the Platen Glass and Select the appropriate options for your Documents where necessary. Scanning Documents
From Copier Panel, Select Scanner -
User Guide - Page 52
.... One or two sided original.
Add email message. Set up notification when your email is opened.
Add subject heading.
Set file types between email and folder scan destinations. Add security features to switch between multi and single page PDF, TIFF
and JPEG*
Select file stored in single page mode only.
encryption & signature...
User Guide - Page 53
... on Glass Platen 2. Press [Resolution] select desired resolution, Press [OK] 3. if applicable 6. Select [Scan Settings], select original document Type, Press [OK] 2. Press [Scan Size] select document size or [Mixed size], Press [OK] 4. Press [File Name/Type] Name your... the glass
platen, press the # key after last page is scanned 4. 1. Select desired destination[s] e-mail or Folder Tab 3.
User Guide - Page 54
User selectable options may be changed prior to scanning for better document output
User Guide - Page 56
Scanning Options
Change File Type based on Document Type
Drop out Color from Documents
User Guide - Page 59
... Installing the LAN fax driver for errors only or off. Confirmations can send single document to select 2 sided when originals are 2 sided and copier
Will scan and send both sides. Use The Original Feed type to one or more users simultaneously. When Networked, users have the option of Copier
Use to...
User Guide - Page 60
... checked via Email: In addition to the inbound paperless fax to SAF/HDD, the Aficio MP 6001/MP 7001/ • MP 8001/MP 9001 Series' have the ability to forward all incoming faxes directly to an administrator's email • address or folder, or you can be extracted from specific senders directly to designated receivers. This removes...
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