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Ricoh Aficio SP C420DN-KP Support Question

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Question posted by josh15636 on September 13th, 2017

Error Code 670

What do I do to reset the printer from error code 670?

Current Answers

Answer #1: Posted by freginold on September 13th, 2017 7:24 PM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,885
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SC670 can be a firmware issue, a controller board issue, or another problem.

If you've tried rebooting the printer and the error persists, unplug the printer from the network and try again, to rule out any external causes. If the error still reappears, update the printer's firmware.

If current firmware does not fix the issue, you may be looking at a bad controller board or engine (BCU) board. However, these boards can be expensive, and it's hard to know for sure what the exact cause is, so you should probably have a Ricoh-certified technician take a look at the printer and diagnose the problem.

Answer #2: Posted by waelsaidani1 on September 13th, 2017 4:46 PM
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,787
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Engine startup error

The BCU failed to respond with the prescribed time when the machine was turned on.

Causes

R26; Connections between BCU and controller board are loose, disconnected, or damaged R26; Replace the BCU R26; Replace the controller board

Related Ricoh Aficio SP C420DN-KP Manual Pages

Operation Guide - Page 2

...document to its contractors and partners, assume no liability resulting from errors or omissions in Motion Limited iPhone is subject to change without the..., its users. Adobe® and InDesign® are registered trademarks of Apple Computer Inc. HotSpot Printer a registered trademark of Adobe Systems, Inc. The material in any form or by Ricoh Americas Corporation...
Operation Guide - Page 6

... Ricoh's name for release of print jobs at the same time the release code is required... This code is a standard Web browser and the printer's IP address. 6 The HotSpot Printer component that is needed is for troubleshooting purposes, not for its Network Laser Printers running the embedded PrinterOn Print Delivery Software (PDS). Print jobs are used...
Operation Guide - Page 9

... to five (5) reprints can send files directly to the HotSpot Printer's hard disk drive and remains there, encrypted, for a total of six (6) copies. Printer URLs can also be released at the printer and enters the release code, via the PrinterOn Web Page, a private release code is automatically formatted for a device-specific driver or special software...
Operation Guide - Page 11

...'s Guide Subscription Extensions - One-year Mobile Printing Service subscription (see previous section for details) • Black-and-White Laser Printers The Black-and-White HotSpot Printer ships with the following components pre-installed: - Printer with 500-sheet Paper Tray and 100-sheet Bypass Tray - 256MB RAM - 40GB hard disk drive - Part Numbers 2-year Extension...
Operation Guide - Page 12

... the involvement of thumbnail drives to transfer files prior to printing can utilize HotSpot Printers to avoid exposure to print without setting up accounts for Black-and-White and Color Laser Printers, respectively. Jobs Supplies • Printer Restrictions When the printer is ... As businesses must compete in this guide. 2-line LCD Print Release Press OK...
Operation Guide - Page 20

... case, the screen reads [The page you enter a URL using Method A and/or Method B, outlined below. Click [Submit]. Note: Your release code is displayed, along with ID of a registered printer. 3. Follow the instructions on the label affixed to your document or, if printing a Web page, enter the complete URL. 4. Important: Print speed...
Operation Guide - Page 35

... explain to use Email address (default setting) for tracking users. Select/enter one or more of field, e.g., Billing Code or Dept. However, you do not want to your back-end billing system. HotSpot Printer Operator's Guide D. For most applications, the user's email address is uniquely identifies the user's print jobs; the user...
Operation Guide - Page 63

... icon . 3. To exit, without saving settings, click [Cancel]. Referral and Property Codes are not applicable to save settings. Click [Update] to your contact and/or billing address information, proceed as required. Open Management Home Page. Change settings, as follows: 1. HotSpot Printer Operator's Guide Update Account To update your Mobile Printing Service. 63...
Operation Guide - Page 71

Also, depending on the size and complexity of the submitted print job, it is sent to the HotSpot Printer. • Your release code is located on configuration settings. Click [Submit]. Release Code Tracking Number Fig. 26 71 Browse to and select the document to print or enter a Web page URL* to print a document may...
Operation Guide - Page 72

... via Email Send email messages/attachments using any email application... 1. Enter the printer's email address: [email protected]. 3. Printing Instructions for the page to enter release code and print the job. with Internet access - HotSpot Printer Operator's Guide At the HotSpot Printer.... 6. To print another document, select [Print another document], lower right corner (see...
Operation Guide - Page 73

... digits. Advanced Administration, User List Management. See IV. All display text will appear in memory. HotSpot Printer Operator's Guide Appendix 2: HotSpot Keypad Layout & Operation Your HotSpot Printer comes with a keypad that is used for entry of the private release code, as well as reprinting or deleting a print job, setting the language for the...
Operation Guide - Page 74

D [ Back] E [?] F [X Cancel] G [ OK] H [Clear] HotSpot Printer Operator's Guide If incorrect release code is entered. Press to erase an entered release code, and try again. 74 Press to exit current function, without printing. Press to confirm entry, e.g., after release code is entered, press to erase digits from right to view license status. [PrinterOn x.x ...
Operation Guide - Page 78

... - Portable Document Format Text Formats RTF - Uncompressed bitmap JPEG JPEG 2000 JFIF - Portable Network Graphic PNG - Code Stream JBIG2 GIF - Graphics Interchange Format TIFF LSB TIFF MSB TIFF-M MSB CCITT Group 4 Striped TIFF-M LSB ...Endian; Rich Text Format; HotSpot Printer Operator's Guide Appendix 5: File Format Support Your Mobile Printing Service supports over 100 file formats.......
Operation Guide - Page 80

... provide a secure hosted billing solution called WebPay 2.0. The user simply sends the file, approves the charge request, and enters the release code at the printer. The WebPay 2.0 service costs only $30 per printer per month, (annual commitment required), and generates new revenues and offsets the cost of the HotSpot printing process, i.e., entering a release...
Operation Guide - Page 82

...free service. Note: For more information on WebPay 2.0, please contact your authorized HotSpot Printer sales representative. 82 Similar to Personal Print Accounts, this is another way to integrate with third ...party accounting systems. This is printed with a code that the user enters into their hotel bill, just as a free promotion. When a ...
Operation Guide - Page 84

... PDA) that easy! There is no software for the user to download and install to print to the destination printer. Q6. You then receive a private release code (on the printer itself, along with an Extension Code as well as instructions for service and support? Q8. When your HotSpot Mobile Printing Service is submitted, the...
Operation Guide - Page 85

... allows you to send the file? Each file is erased from your area. "Driverless" refers to a system's ability to a HotSpot Printer, is sent as an email attachment to 10-digit release code via the attached HotSpot keypad. When sending a document to request a print job without access to the authoring application, such as...
Operation Guide - Page 88

...the device control panel. If DHCP is "On", in an "Internet Down" error message on HotSpot • Ping or HTTP the HotSpot Printer's IPv4 Address. Issue Action 3 Service status • Confirm that there is... then the printer will not be manually set to "On," as shown below, the correct network settings are able to submit jobs to the PrinterOn Server, receive their release code but, the ...
Operation Guide - Page 90

... At printer control panel, press [Menu]. 2. Select [Set Time], and press [OK]. 7. release code • If the license status reads [PrinterOn x.x LicenseValid], but there are set correctly. A change has occurred in the display, the message [For Print Release, Press OK]. This step is reset. Approx. 90 seconds after the device is critical, as...
Quick Setup Guide - Page 3

Black and White Model Aficio SP4210N Theleftsideofthekeypadshouldbealignedwiththeprinter'sleft sideedge.Thebottomofthekeypadshouldbe2cmsabovethe printers LCD screen. Colour Model Aficio SP C420DN Theleftsideofthekeypadshouldbealignedwiththeprinter'sleft sideedge.Thebottomofthekeypadshouldbepositionedonthe controlpanelasshownmakingsurethatthebackofthekeypaddoes ...

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