Ricoh Aficio SP C420DN-KP Support Question
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Question posted by josh15636 on September 13th, 2017
Error Code 670
Current Answers
Answer #1: Posted by freginold on September 13th, 2017 7:24 PM
If you've tried rebooting the printer and the error persists, unplug the printer from the network and try again, to rule out any external causes. If the error still reappears, update the printer's firmware.
If current firmware does not fix the issue, you may be looking at a bad controller board or engine (BCU) board. However, these boards can be expensive, and it's hard to know for sure what the exact cause is, so you should probably have a Ricoh-certified technician take a look at the printer and diagnose the problem.
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