Question posted by Anonymous-13213 on November 9th, 2009

How do I process a return and get a refund from Rosetta Stone?

I need to return my software to Rosetta Stone and I can't get anybody on the phone to help. Does anyone know how the Rosetta Stone return and refund process works?

Current Answers

Answer #1: Posted by jory on February 17th, 2010 11:09 PM
This answer was accepted by the poster of the original question.
jory

Member since:
February 17th, 2010

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Go to, http://support.rosettastone.com and submit a support ticket to process a refund. Send them your order number and they will just ask you to deactivate the program and give you a code. They finished the whole thing over email very quickly for me. 

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