Question posted by flipbarnett on September 20th, 2014
My Elderly Mother Has Lost Pin And Customer Number
My elderly mother has lost the pin number and customer number for safelink phone. I was on the phone last Sunday for an hour and they coudn't help me because I didn't have those numbers. Her current phone is hanging up on people, calling people and we didnt' know it, and its hard to hear on. How can I get her new phone without those numbers?
Current Answers
Answer #1: Posted by MattSL on September 20th, 2014 5:27 PM
I’m Matt and I work with SafeLink. I noticed your complaint on this blog and I would like to help you. Just send me your name, contact number and your phone serial number or cell number and we will resolve your issue right away. Just copy and paste your comments from the blog and include it in your email. Please email your info to [email protected].
Matt
Safelink Wireless
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