Question posted by mdarnarojas on December 2nd, 2011
I Bought Wrong Cartridges For My Husband Razor, May I Return Them?
Current Answers
Answer #1: Posted by 1stLadyDawn on February 18th, 2012 11:52 AM
Member since:
January 25th, 2012 Points: 821,520
Okay, to make a return if you still have the Sam's Clun (not Walmart)receipt and your Sam's Club membership card only requires that you take the item and receipt to the store for a Customer Service return.
Please note that there is a list of items which are excluded from the Sam's Club return policy of 100% satisfaction guaranteed. Razor blades are not excluded.
If you are a non-member, you must have your receipt to make a return.
If you purchased the item online, you can take everything associated with the order: original packaging, printout of the order and take it to Returns at Customer Service at any Sam's Club location.
Or you can sign in to your online account, click Order Status at the top of your account page (My Account) and find the history of that order on the History page. Click on Return Item found in the TOTAL column and follow the instructions.
You will be mailing the item back and so there will be no credit until the item is received and processed by Sam's Club.
The rules are different for Sam's Club Auction items and gifts.
Please note: shipping will only be refunded if the original error was made by Sam's Club. Ordering the wrong item is not considered a Sam's Club error.
If you need additional assistance, please refer to the Sam's Club online Contact Us page.
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