Get support for Samsung SM-B311V

Samsung SM-B311V Support Question

Samsung SM-B311V Support Question

Find answers below for this question about Samsung SM-B311V.
Need a Samsung SM-B311V manual? We have 1 online manual for this item!
Question posted by josephuh21 on April 14th, 2020

Cell Phone Freeze

The cell phone is freeze at the booting screen and it does not proceed to starting up, any assistance please

Current Answers

Answer #1: Posted by techyagent on April 14th, 2020 4:23 PM
This answer was accepted by the poster of the original question.
techyagent

Member since:
June 17th, 2014

Points: 4,799,770
1,100
points
It seems that your phone is bootlooping. This is a term used to describe a phone that goes to boot with the android logo and then restart again the process.

You could hard reset your phone usually this solves the problem.(warning: this will erase all your application . data, settings)

1. Power down your phone.

2. Press and hold Menu Button + power on for at least 10 seconds

3. It will then enter recovery mode,

4. Select wipe data/factory reset option

5. After the process select reboot system now. Then your phone will reboot and check if it solves the problem by installing an application and running it. thanks for dropping by and have a nice day.


Please check this for reference:-


https://www.askmefast.com/Samsung_flipphone_frozen_on_logo_screen-qna9046793.html#q7970001


Thanks


Techygirl

Related Samsung SM-B311V Manual Pages

User Guide - Page 2

MOBILE PHONE User Manual Please read this manual before operating your phone and keep it for future reference. GH68-40578A Printed in China
User Guide - Page 5

... E. The available capacity may change when you have questions about your Samsung Mobile Phone? Samsung is less than the specified capacity because the operating system and default applications occupy part of Samsung Electronics Co., Ltd. For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at: www.samsung...
User Guide - Page 8

...Groups 40 Speed Dials 42 Emergency Contacts 43 My Name Card 44 Backup Assistant 47 Section 6: Messages 48 Types of Messages 48 Creating and Sending Messages ...and Sending Voice Messages 50 Receiving Messages 51 Message Folders 54 Voicemail 58 Mobile Email 59 Social Networks 59 Emergency Alerts 61 Messaging Settings 61 Section 7:...Phone Search 86 Section 10: Internet 87 Internet 87 2
User Guide - Page 9

... 93 Volume 93 Bluetooth 93 Accessibility 94 Sounds 96 Display 100 Phone 106 Call Settings 115 Memory 119 Phone Info 119 Set-Up Wizard 120 Section 12: Health and Safety...127 Commercial Mobile Alerting System (CMAS 128 Smart Practices While Driving 128 Battery Use and Safety 129 Samsung Mobile Products and Recycling 131 UL Certified Travel Charger 132 3 Display / Touch-Screen 133 ...
User Guide - Page 10

... software version on page 121. Also included is important safety information that the phone is near the back of your phone and any changes to the default display settings. Section 1: Getting Started This section allows you to quickly start at the Home screen. Most of this manual generally follow the features of this information is...
User Guide - Page 24

... network status, battery power, and connection details. Understanding the Home Screen The Home screen is the starting point for the Lock Screen and Home screen, from pre-loaded images, or your own pictures. Status Bar Status and Settings • Status Bar: Presents icons to suit your preferences. • Wallpaper: Select a background image for using your phone.
User Guide - Page 53

...: Standard TXT messaging rates apply. Tip: From the Home screen, press the Left Soft Key Menu ➔ Contacts ➔ Backup Assistant, and then follow the onscreen directions. 47 Log in to...viewing, printing adding, deleting, and editing. Backup Assistant is free for more information. If your phone is lost, stolen or damaged, Backup Assistant can restore your contacts for full access to ...
User Guide - Page 54

...; Use the keypad to select recipients: - At the NEW MESSAGE screen, enter recipients in a list. Recent Calls: Choose numbers from the Contacts List. - Messaging Key 2. Groups: Choose a contacts Group. Section 6: Messages Types of Messages Your phone can be send to another mobile phone or to an Email address. 1. Use the Directional Key to highlight...
User Guide - Page 127

... range. Section 12: Health and Safety Information This section outlines the safety precautions associated with the effects from other serious health hazards. The terms "mobile device" or "cell phone" are concerned that does not produce heating effects causes no known adverse health effects. Read this section to refer to be confused with using...
User Guide - Page 128

... energy is a large international study designed to RF heating because there is relatively little blood flow in the International Journal of Epidemiology (June, 2010) compared cell phone usage for over 10 years) the study suggested a slight increase in knowledge. Two areas of the body, the eyes and the testes, are particularly vulnerable...
User Guide - Page 129

...of brain cancer did not increase. Risk of Brain Cancer from communication technologies including cell phones and brain cancer in young people. Additional information about MOBI-KIDS can be found ... multi-center study involving 14 European and non-European countries. International Cohort Study on Mobile Phone Users (COSMOS) The COSMOS study aims to conduct long-term health monitoring of a...
User Guide - Page 130

...against the head and against the body. Some products that there is probably very small. Cell phones marketed in approved body-worn accessories. and at this point we do not know that...RF exposure. • Reduce the amount of these can be used for convenience and comfort. Cell Phone Accessories that hands-free kits reduce risks. The FDA also is working with voluntary standard-setting ...
User Guide - Page 131

... interfere with proper operation of independent experts noted that no evidence exists that using cell phones at all. The steps adults can be discouraged from using a cell phone causes brain tumors or other national governments have shown that any users of cell phones from RF exposure, including children and teenagers. In this report, a group of the...
User Guide - Page 133

... could void your authority to provide reasonable protection against harmful interference in compliance with the FCC RF This mobile phone has a FCC ID number: A3LSMB311V [Model Number: SM-B311V] and the specific SAR levels for a particular phone. Additional SAR information can be determined by turning the equipment off and on the FCC's website through http...
User Guide - Page 136

...cell phone. Do not let leaking battery fluid come in contact with bedding, your body, thick clothing or any other materials that is damaged in any charger or battery that the phone has adequate ventilation and air flow. Dropping the phone..., skin or clothing. Use only Samsung-approved batteries, and recharge your phone. If the device feels hot to the touch, discontinue use any way...
User Guide - Page 137

...cell phone batteries and chargers. WARNING! Proper disposal of your mobile device and its customers to the phone...to your mobile device, batteries, and accessories may present a risk of incompatible phones, batteries,...mobile devices and genuine Samsung accessories. We've made it benefits the environment. Samsung Mobile... recycle your Samsung-branded mobile device and batteries for the ...
User Guide - Page 142

... surroundings. If you or if the person sitting next to sound, and distorted hearing. The risk of hearing loss increases as portable music players and cell phones, at high volume settings for every combination of headphones (including headsets, earbuds, and Bluetooth® or other wireless devices). Health and Safety Information 136 Avoid...
User Guide - Page 148

...mobile device while on it is a complex piece of cell phone... services to the suspension or denial of equipment and can be broken. If wireless equipment is improperly installed and the air bag inflates, serious injury could result. • Switch your mobile...feel any mobile devices or ... the mobile device or install the mobile device ...immediately. Although your mobile device is quite ...
User Guide - Page 163

...Port 16 Adding a New Contact 34 Alarm Clock disabling alarms 84 setting an alarm 83 Answer Options 115 Auto Retry 116 B Backup Assistant 47 Balance Display 106 157 Banners ERI 101 personal 100 Battery 6 charging 8 indicator 6 installing 8 use of non-supported batteries 9...key 16 lens 14 options 76 taking pictures 70 Care and Maintenance 135 Children and Cell Phones 125 Clear Key 15 Clock Format 105
User Guide - Page 164

...Assistant 47 editing 36 erasing 36 finding 39 Groups 40 managing 38 My Name Card 44 speed dials 42 Converter 82 D Data Settings 117 Directional Key 15, 17 Display backlight 101 Easy Set-up 100 external 14 language 109 settings 100 themes 102 Display / Touch-Screen 133 Do cell phones... G Games 78 Getting Started 4 GPS 133 Groups 40 changing contact assignments 41 creating 40 sending messages 41 158

Samsung Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • General Support
    ...To transfer MP3 files, from phone to phone Accept exchanging data For information or assistance related to access the MP3... downloaded through T-Zones, a paid subscription service offered through T-Mobile. a USB cable follow the steps below : Using My ...Phone Explorer screen, navigate to the MP3 file location on the PC Highlight the MP3 file then click on To Phone From the PC To Phone screen...
  • General Support
    ... is "0000") Browse for desired MP3 file(s) Transfer data from phone to phone Accept exchanging data For information or assistance related to configuration, specifications and instructions of the Non-Samsung device please ... Use caution when inserting or removing the card and keep all easy edge SM  Enhanced Wireless Service inquiries regarding downloading MP3 files. In order to use ...
  • General Support
    ... to start formatting the memory card Warning: Formatting the card will see a new Removable Disk drive appear, this article, select the method which best suits your area, or for all easy edge SM  Enhanced Wireless Service inquiries regarding downloading MP3's. Please contact your service provider for MP3 download assistance. visibility to another phone...

Similar Questions

Verizon Flip Phone Gusto 3 Model#sm-b311v. How To Restart Phone On Red Screen
I don't have access to a PC. Phone is stuck on red Verizon screen. Is there a way to unlock freeze t...
(Posted by michealsmithbuckeyes 6 years ago)
Sgh-a687 Phone With Broke Screen,how Do I Get My Contacts Off The Phone/
i have a sgh-a687 samsung phone with a broken screen. use the phone for my work and i need my contac...
(Posted by candyborne2 11 years ago)
Ask a New Question
Use the box below to post a new question about this Samsung product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Samsung Manuals

Find free Samsung SM-B311V manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Samsung Reviews

View thousands of Samsung user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Samsung customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Samsung customer service rankings, employee comments and much more from our sister site.

Samsung Recalls

Find comprehensive Samsung recall information updated hourly on RecallOwl.com.