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Samsung SM-B311V Support Question

Samsung SM-B311V Support Question

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Question posted by michealsmithbuckeyes on October 28th, 2017

I Don't Have Access To A Verizon Store Phone Is Frozen On Red Screen

Where is reset button and how to move past frozen red screen.

Current Answers

Answer #1: Posted by Odin on October 28th, 2017 9:00 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,640
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See http://www.hardreset.info/search/?q=SamsungHB311V. This website promises to determine a reset procedure for you "as soon as possible," if you submit its form. Another course is to ask the seller or the manufacturer. (For the manufacturer, use the contact information here--https://www.contacthelp.com/samsung/customer-service.) Good luck!


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Samsung SM-B311V Manual Pages

User Guide - Page 6

... are Trademarks of the SD Card Association. ©2012 Samsung Telecommunications America, LLC. Screen images simulated. microSD™, microSDHC™, and the microSD logo are wholly owned by...ACCESS Co., Ltd. Samsung is a trademark of Verizon Trademark Services LLC. Gusto is a registered trademark of the device may vary. ©2012 Verizon Wireless. Verizon Wireless and the Verizon ...
User Guide - Page 9

... Settings 93 My Verizon 93 Volume 93 Bluetooth 93 Accessibility 94 Sounds 96 Display 100 Phone 106 Call Settings 115 Memory 119 Phone Info 119 Set-Up...Screen 133 GPS 133 Emergency Calls 134 Care and Maintenance 135 Responsible Listening 136 Operating Environment 138 FCC Hearing Aid Compatibility (HAC) Regulations for Wireless Devices 140 Restricting Children's Access to Your Mobile...
User Guide - Page 12

...are designed to be activated before using your phone. Ⅲ From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Phone Info ➔ My Number. Note: The... a new phone by a rechargeable, standard Li-Ion battery. If you can require up to manage your phone, choose from the following: • Visit a Verizon Wireless store. • Contact Verizon Wireless customer...
User Guide - Page 17

...Settings ➔ Display ➔ Easy Set-up . 2. From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Accessibility ➔ Easy Set-up . 2. Easy Set-Up for Personal Banner, .... From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Sounds ➔ Easy Set-up to the phone's headset jack. Before you can use your phone with a TTY device...
User Guide - Page 18

... press . 3. You can roam to voicemail, even if your phone is active, the Roaming icon appears in the Status Bar. Note: Contact Verizon Wireless for more information, see "Global Data Roaming Access" on page 114 and "System Select" on your phone. From the Home screen, press the Voicemail Key. 2. Getting Started 12 During roaming, some...
User Guide - Page 21

...: Press to end a call . Open View of Emergency (ICE) Key: Press to access stored emergency numbers and information. 5. Earpiece: Allows you to access the Messaging menu. 13. Main Screen: Displays phone features. 3. Send Key: Press to access the All Calls log. 6. From the Home screen, press once to place or receive a call . Voice Commands Key: Press and...
User Guide - Page 25

... stronger signal. appears on the Home screen. Consult Verizon Wireless for your voice commands. No Service:... No coverage is available to show signal strength. Digital Signal Strength: The number of the Home screen to network during Emergency calls only. From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Phone...
User Guide - Page 28

Messages: Access your photos. Internet: Launch Verizon Wireless Mobile Web, where you can replace some menu items with your phone. My Pictures: Opens My Pictures, for the multimedia features of your favorite features, and change the order items appear in the menu. For more information, see "Settings" on page 93. Understanding Your Phone 22 Media Center...
User Guide - Page 29

... items using standard navigation: 1. For example, access Airplane Mode using these menu numbers. Press the Directional Key Down to set Airplane Mode. Press OK to highlight Phone and press OK. 4. Press the Directional Key Down to highlight Settings and press OK. 3. From the Home screen, press the Left Soft Key Menu. 2. Example using...
User Guide - Page 40

... access to powerful features such as Groups, creating and sending vCards, and viewing the phone number assigned to your daily contacts by Verizon ...Mobile 1, Home, Business, Mobile 2, or Fax and enter at least one telephone number. 5. When you to manage your phone by saving information in the Name field. To access Contacts for quick access to most functions: Ⅲ From the Home screen...
User Guide - Page 44

From the Home screen, press the Right Soft Key Contacts. 2. Locked contacts cannot be deleted. • Unlock: Mark multiple contact(s) to perform actions such as erasing, locking, or unlocking, on all contacts. 5. Adding Pauses or Waits Calls to automated systems can store those phone numbers, with special pause or wait characters, in a contact record...
User Guide - Page 49

... press ADD. 3. From the Home screen, press the Left Soft Key Menu ➔ Contacts ➔ In Case of Emergency. 2. Tip: Emergency contacts display in red in the Contacts List. Use the Directional...up to 3 notes containing information that may be helpful to others using your phone in an emergency. 1. From the Home screen, press the Left Soft Key Menu ➔ Contacts ➔ In Case of...
User Guide - Page 53

Log in to your web account for full access to your Contacts List to a new phone, wirelessly. Note: Standard TXT messaging rates apply. Backup... restore your information manually or automatically. Visit verizonwireless.com/backupassistant, or contact Verizon Wireless for My Verizon subscribers. Tip: From the Home screen, press the Left Soft Key Menu ➔ Contacts ➔ Backup Assistant...
User Guide - Page 54

... the NEW MESSAGE screen, enter recipients in a list. Recent Calls: Choose numbers from the Contacts List. - Section 6: Messages Types of Messages Your phone can be send to another mobile phone or to an Email address. 1. As you have marked as MMS (Multimedia Messaging Service) • Voice Messages (Multimedia Messaging Service) • Mobile Email • Social...
User Guide - Page 61

...stored in the Inbox, and sent messages are stored in the Inbox. • Sort Alphabetically: Display message threads by contact/phone number. • Messages Menu: Return to the Messaging menu. • Social Networks: Update your status, or access... options depend on page 61. 1. Messaging Key 2. From the Home screen, press the ➔ Messages. Viewing Messages by time. The most ...
User Guide - Page 65

... your status from your account, and subscribing to update Facebook or Twitter, or access the mobile Facebook or Twitter sites. Initiating Registration from popular services. Contact Verizon Wireless for signing into your phone. From the Home screen, press the Messaging Key ➔ Mobile Email. 2. Note: Subscription, data usage or airtime charges may apply, depending on your...
User Guide - Page 66

...; Social Networks ➔ Facebook. Follow the instructions to update. Accessing Twitter Ⅲ From the Home screen, press the ➔ Social Networks ➔ Twitter. 3. Messaging Key Messages 60 Enter text, then press SEND. 3. Select sites to choose site(s) each time you register your phone with information about registration. The site(s) will be updated automatically...
User Guide - Page 70

... Bluetooth devices with speakerphone capabilities, such as car kits or conference room devices. • Phonebook Access: PBAP profile allows sharing of your phone. Press Menu ➔ Settings ➔ Bluetooth ➔ Options ➔ Supported Profiles. Bluetooth ... over a distance of about compatible Bluetooth devices, visit the Verizon Wireless web site at verizonwireless.com.
User Guide - Page 92

...note. • Erase Notes: Mark multiple notes for your phone. 1. From the Home screen, press the Left Soft Key Menu ➔ Tools ➔ Phone Search. 2. Press OK to select them, then press the... Phone Search Search for items on page 24. 3. When you're finished entering the note, press SAVE. Press MARK to mark a specific note to access the item. Notepad Create, store and...
User Guide - Page 120

...; Settings ➔ Phone ➔ Global Data Roaming Access. 2. From the Home screen, press the Left Soft Key Menu ➔ Settings ➔ Phone ➔ System Select. 2. When outside the home network area. Important! For more information. 1. System Select Set system selections for more information about roaming, see "Roaming" on default settings, using the Verizon Wireless network...

Samsung Knowledge Base Results

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  • General Support
    Use the stylus briefly to press the reset button on the i500 located on the SPH-i500, see the Handy Resources section below or For more information on the bottom of the phone, next to the power/accessory interface connector. How Do I Perform A Soft Reset On My I500? Note: When you perform a Soft Reset, no stored data is lost.
  • General Support
    ...? Settings & Configuration Why Does Tapping The Screen On My Verizon Phone With The Stylus Seem To Be Off Centered? General Questions For Verizon Wireless Below is a listing of General Bluetooth Information How Do I Update The PRL On My Verizon Wireless Phone? How Do I Update My Verizon Wireless Phone To Windows Mobile 5.0? How Can I Fix This? See the Index...
  • General Support
    details on how to access recorded voice notes on your Verizon Wireless phone. How Do I Access My Recorded Voice Notes On My Verizon Wireless Phone? How Do I Access My Recorded Voice Notes On My Verizon Wireless Phone? SCH-I910 Omnia SCH-I770 Saga SCH-i760 SCH-a570 SCH-n330 SCH-a530 / SCH-a530s SCH-a650 SCH-a610 SPH-i700

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